You’re on the Australia site
Select a region

GoCardless

By GoCardless
3.53 out of 5 stars
End late payments. Automatically debit your customer’s bank account whenever your Xero invoices are due. Lower-cost alternative to card payments.
Rated
3.5
out of 5
Reviewed by
180
Xero users
Listed for
10 years
February 2015
Key functions
Payments

Overview

Collecting regular payments like invoices and subscriptions can be painful - but it doesn’t need to be. GoCardless is made for recurring payments and puts you in control of when you get paid. Join over 60,000 businesses worldwide and say goodbye to chasing late payments, hidden costs and manual admin.

GoCardless
Play Video
, opens in a dialog

GoCardless + Xero

Get paid faster with GoCardless for Xero

  • End late payments Take control when you get paid and cut out the stress of chasing unpaid bills.

  • Predictable cash flow Payments are collected automatically as soon as your invoices are due.

  • Less bookkeeping Payments are automatically reconciled against your Xero invoices, saving you hours on admin.

  • Transparent fees Low, pay-per-transaction fee. Avoid the markups and hidden fees of card networks. Low cost cap on domestic payment fees.

  • International payments Collect payments in international currency, receive payout in your home currency with no mark-up on foreign exchange. See the pricing page for details.

Who is it for?

GoCardless is made for businesses that bill their customers on a recurring basis. It’s ideal for collecting payment for both intermittent and repeating invoices as well as subscriptions, retainers and instalments.

How does GoCardless work?

GoCardless is a bank-to-bank payment method. It uses Direct Debit, ACH and PAD to automatically collect payments directly from your customer’s bank account.

Your customers only need to enter their payments details once, and that’s it. You’re authorised to collect all future payments without further action from your customer.

The amount you charge and when you charge can be fixed or flexible. In fact, it’s linked to the amount and due date on the Xero invoice you’ve sent your customer. Payments happen frictionlessly in the background.

How does it work with Xero?

Simple setup You can create an account from this page or directly within Xero. Once connected to Xero, it’s simple and secure to set your customers up to pay via GoCardless. Then, just send out your invoices and GoCardless can automatically collect payment when they are due.

One-click reconciliation Once invoice payment has been collected via GoCardless, the invoice is marked as ‘paid’ and an expense transaction is added for the GoCardless fee. Reconciling your payment can then be done with a single click!

Reviews & ratings

3.5 out of 5 stars
180 Reviews

Sort and filter

Rating
Sort

Most recent reviews

RC
Robyn Calloway-Wardle
Posted 6 Jun 2025
4 out of 5 stars

Integration with Xero works well

It's been a bit of a bumpy ride understanding how the integration works as I didn't have any previous experience with the system and no handover, but now I'm happy with the process: I get emails alerting me to daily pay outs and I can check the invoice reconciliations have worked. It's a shame the max collection is £5K per invoice, but that is more a GoCardless issue than the app integration.
AM
Adrian Mulvihill
Posted 6 Jun 2025
2 out of 5 stars

Delayed Payments

I received an email yesterday, signed by generic Customer Service, saying some payouts were delayed (implying they didn't know which) by an issue at their Sponsor bank (no name) and they hoped it wouldn't happen again but it was beyond their control. The payments would be done "as soon as possible". Of course there's no number to ring, no commitment to keep customers updated and a general air of anonymity about the communication. Very poor really and I would say a strong signal to change provider.
PP
Peter Pajoohi
Posted 14 May 2025
1 out of 5 stars

No Customer Service

I changed my address and sent documentation to prove it, and they said they are closing my account because im out of business.... !?!?!?! You can't call. Be careful, have a secondary form of payment from your customers ready to go. If i can't get this sorted, this will look real bad. There has been no changes to my business other than an address change.
One person found this review helpful.

Additional info

Shared data

Xero
GoCardless
Paymentsshared from Xero to GoCardless and from GoCardless to Xero
Payment Servicesshared from Xero to GoCardless and from GoCardless to Xero
Contactsshared from Xero to GoCardless and from GoCardless to Xero
Branding Themesshared from Xero to GoCardless and from GoCardless to Xero
Bank Transactionsshared from GoCardless to Xero
Accountsshared from Xero to GoCardless and from GoCardless to Xero
Invoicesshared from Xero to GoCardless
Bank Transfersshared from GoCardless to Xero

Functions

Payments

Industries

Professional servicesRetail

App details

By GoCardless
Added in 2015

Countries

Australia, Canada, Ireland, New Zealand, United Kingdom, United States

Languages

English, French

Support

Setup walkthroughContact supporthelp@gocardless.com

Follow

TwitterFacebookLinkedIn

Get started with GoCardless

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.