Overview
IdentityCheck makes client verification simple for accountants and bookkeepers. With AUSTRAC Tranche 2 reforms in Australia, plus AML rules in the UK and globally, firms must now verify and store client identity securely. Doing this manually is time-consuming, error-prone, and risky.
Our tool automates the process end to end:
- Easy for clients – Send a branded email (and optional SMS), and your client completes their ID check in under 30 seconds.
- No manual data entry – Results flow straight into Xero Practice Manager or your workflow, with no re-keying.
- Audit-ready – Records stored securely for the required 7 years, supporting AU, UK, and global AML regulations.
- Advanced screening – Optional checks for Politically Exposed Persons (PEP), sanctions, and adverse media.
- Global coverage – Supports 230+ countries and 10,000+ document types.
- Trusted security – GDPR-ready, SOC 2 compliant infrastructure, DHA approved, with AES-128 encryption and two-factor authentication.
Why accountants use IdentityCheck:
- Stay compliant with AUSTRAC Tranche 2, UK AML rules, and other global obligations.
- Reduce time spent chasing and processing client documents.
- Improve client trust with a professional, branded experience.
- Affordable, predictable pricing that scales with your firm.
IdentityCheck is used by firms in accounting, financial services, law, real estate, leasing, and education. Whether onboarding a new client, updating records, or preparing for an audit, you can be confident the compliance box is ticked across jurisdictions.

IdentityCheck + Xero
IdentityCheck integrates seamlessly with Xero Practice Manager (XPM) and other systems to remove manual steps from client onboarding.
How it works with Xero:
- Add a new client in XPM.
- Trigger an ID check with one click.
- The client receives a branded request by email or SMS.
- They complete the check in less than 30 seconds using their ID document and selfie.
- Results automatically update the XPM client record.
No more scanning, emailing, or chasing clients for paperwork. Everything is streamlined and secure.
Integration highlights:
- Bi-directional sync – Verified client data updates in Xero.
- Conditional workflows – Choose when checks are triggered (e.g. new clients, high-risk clients, corporate entities).
- Audit support – Maintain a digital trail that satisfies AU, UK, and global AML/CTF programs.
- Custom forms – Optional onboarding forms can be mapped to XPM fields.
Security and compliance:
- Supports AML compliance in Australia, the UK, and globally.
- Data encrypted in transit and at rest.
- Images deleted after 45 days; records stored securely for 7 years.
- GDPR, SOC 2, and CCPA compliant underlying infrastructure.
- 40+ point security audit passed by SaaS platforms including Xero and HubSpot.
With IdentityCheck + Xero, your firm saves time, stays compliant worldwide, and delivers a smoother client experience.
Getting started
Get Started with Xero + IdentityCheck (Free Plan)
One-time setup
- Create your free IdentityCheck account (URL below).
- Select the Free ($0/month) plan.
- Skip the intro video (optional).
- Enter your Company Name (this appears in client emails).
- Connect your Xero Practice Manager (XPM) account.
To request an ID check
- In XPM, open the Contact you want to verify.
- Click KYC Command, then Save.
- Within 1 hour, your client will receive an IdentityCheck link by email.
- Results appear in both your IdentityCheck dashboard and the XPM contact record.
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