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Unleashed Software

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Reviews by verified Xero users.
4.6 out of 5 stars
365 Reviews

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Most recent reviews

Ewan Davidson
Posted 29 Nov 2023
1 out of 5 stars

Quite possibly the worst software you will ever use

Long winded, slow and utterly tedious to use. We have had staff threaten to quit over using it so had to change. Their support also has a god complex. AVOID AVOID AVOID it will tangle your small business up in weeds.
One person found this review helpful.
Silvano Brocca
Posted 21 Sep 2023
5 out of 5 stars

Competent and quick support

This review concerns Unleashed customer support only, not taking the software and its features into consideration. We have been with Unleashed for a couple of years and every time we have sent a query, Unleashed customer support responded quickly and competently resolving our issues in a short matter of time.
Gregory Atkinson
Posted 1 Sep 2023
2 out of 5 stars

Old hat

How can unleashed not have automatic updates of currency rates? This is a real pain. If you sell abroad, this is not the stock software for you.
4 people found this review helpful.
Toni de Jager
Posted 30 Aug 2023
5 out of 5 stars

Unleashed is great - I still need to learn a lot about Xero

Mike Yazbek was wonderful at onboarding us on Unleashed and starting me up on Xero. I need a lot more training on Xero but Mike was exceptional from an Unleashed perspective.
Nathan Mansfield
Posted 30 Aug 2023
4 out of 5 stars

Good inventory system - Excellent service

Good inventory system, and the support and training is excellent making the change over easier. The reporting is quite comprehensive compared to just an accounting software, so that is a plus - although a few extra tweaks would make it even better (such as products on Invoice Enquiry report). The one way sync to Xero is a bit limiting, so if there are mistakes made in Unleashed it is quite the issue to rectify with credits and re-issuing invoices/orders (which is a problem if that order number has been used throughout your system to generate freight requests/tracking etc). Permissions also needs a bit of looking at, depending on your needs - would love to have all my sales crew on Unleashed aswell so they can do stock checks, however the loose permissions would not work for this.
Chris Martinovich
Posted 29 Aug 2023
5 out of 5 stars

Great service

Jue was very knowledgeable & was fantastic during the onboarding process. Thanks :)
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