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Shopify

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Reviews by verified Xero users.
4.4 out of 5 stars
45 Reviews

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VB
Victoria Brady
Posted
5 out of 5 stars

Amaka (Shopify Xero Integration

The Amaka integration has been a huge help in streamlining our Shopify to Xero accounting workflow. It significantly reduces manual data entry by automatically syncing sales transactions, making reconciliations faster and more accurate. The integration has saved our team a considerable amount of time each month, allowing us to focus on reviewing exceptions instead of processing transactions manually. We've also found the support team to be responsive and open to feedback, continuously improving the integration based on user needs. Overall, the Amaka integration is a reliable solution for businesses looking to automate their ecommerce accounting and maintain accurate financial records in Xero.
JA
Jan Almheiri
Posted
1 out of 5 stars

amaka???

we received no advance notification that we needed to now integrate shopify & xero via amaka. Amaka is awful. there's no support - you can't book a call for weeks. It's unbelievably poor and despite raising numerous tickets our connectivity issues have not been resolved (was working perfectly before this automated change)
One person found this review helpful.
CR
CARL ROBERTS
Posted
2 out of 5 stars

Totally Lost

I'm a chartered accountant, and I've set up and used integrations between WooCommerce and Xero historically without issue, so I thought I'd give this a go. I just set this up between my Shopify store and Xero. It's a multi-currency Shopify store, with duties, different tax rates, Shopify Payments, Paypal payments, some historic recurring Stripe payments, and an integration to eBay. The set-up wasn't particularly clear. I can figure out how to link payout bank accounts for Shopify Payments. I can't seem to link PayPal payouts to any PayPal account. I've no idea how ebay sales are considered. I asked it to sync back 2 days, it synced about 4 orders, instead of about 70. I've goine on to schedule a call, and I can't get one until a week away, and even then, in the middle of the night. What's the point? There was nothing wrong with the manual process I had going on. It frustrates me that Xero keeps issuing ridiculous AI features that don't work, are of no use, keeps putting our bill up, and then when something appears that may actually be useful, like this Shopify sync, it's as clear as mud and you can't get easy support. I'm beginning to wonder why we are even with Xero still.
One person found this review helpful.
IT
Isabela Thomas
Posted
5 out of 5 stars

good one

Runs quietly in the background and gets it right. Good stuff.
MJ
Matthew Jeffery
Posted
5 out of 5 stars

Definitely recommend

The Shopify by Xero app has worked well for us. We had a few questions about our Afterpay setup and the Ria Cases from the support team was really helpful in getting everything sorted. The setup was easy and we're happy with how it's working.
One person found this review helpful.
GJ
Gabrielle James
Posted
5 out of 5 stars

Highly recommend

As a small business owner, I wanted an integration that would automate our accounting without creating extra work. This app has exceeded our expectations. The data syncing is accurate, the setup was straightforward, and our Xero records stay organised with very little manual intervention. It’s helped us spend less time on bookkeeping so can have more time growing our business. Highly recommended for anyone using Shopify and Xero together.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.