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Controlc

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Reviews by verified Xero users.
5.0 out of 5 stars
31 Reviews

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JT
Jeanette Taylor
Posted 22 Sep 2025
5 out of 5 stars

Exceptional Customer Service

I have been using Controlc for a few years for my Xero back-ups after they were referred to me by someone else. I had no idea what was involved or how to organize it, but Campbell was amazing in getting me all set up seamlessly. Since then, he and his team have been exceptional in keeping me up to date with improvements and giving excellent guidance if I ever needed to do anything on my end. It really has been problem free.
JC
Joshua Christianson
Posted 18 Sep 2025
5 out of 5 stars

Exceptional Customer Service

It's incredibly rare to encounter a company that offers such an unbelievably high level of customer service! While exporting a full account backup, I ran into an issue with transaction data being split between 2 .csv files when I needed it concentrated into a single file. I sent in a help ticket explaining the issue. To my surprise, Campbell (Founder) responded within a few minutes! He went far beyond offering work around solutions. He offered to have his team rewrite their software (overnight) to include this feature and correct the issue I was running into. Thanks again, Campbell!
EA
Eric Aspen
Posted 27 Aug 2025
5 out of 5 stars

Brilliant

Big thanks to Campbell who was very informative and explained everything thoroughly before we signed up. Looks like the only real legitimate Xero backup service to use and their interface is also extremely advanced. Gives you peace of mind that Xero will actually be backed up! Thanks again!
CB
Collin Bourke
Posted 28 Mar 2025
5 out of 5 stars

Great customer service!

I had a few questions and the founder promptly responded and resolved my issues. The service allowed me to easily back up everything I needed for an audit.
LW
Lorette Wickes
Posted 27 Mar 2025
5 out of 5 stars

Highly Recommended for Long-Term Backup Solution

I am a Xero partner with a number of SME clients. As part of my recommendations Control-C is always top of the list for backing up Xero data. A fantastic company with a friendly and extremely helpful support team. I love that you can arrange a meeting with the Founder instead of waiting on a ticket. I have been a customer for well over 8 years and would like to use this opportunity to thank Campbell Green for his constant & kind support. Very much appreciated ~ thank you.
HF
Holly Ferris
Posted 13 Feb 2025
5 out of 5 stars

Back-up your data with ease!

This company truly excels in service and support! The Founder quickly responded to my questions and provided guidance on the one-time backup process. Control-C not only delivers an excellent service and product for backing up your Xero data, but they also stand by their offerings with outstanding support. I highly recommend them. My only wish is that they would expand their product and service offerings—sign me up; you have a customer for life! Thank you, Control-C!
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