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A2X

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Reviews by verified Xero users.
5.0 out of 5 stars
715 Reviews

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JP
Joshua Pirie
Posted 10 Oct 2024
5 out of 5 stars

Great customer service with A2X

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST. Nicole was very helpful in onboarding me to A2x and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything.
AG
Aarti Gawas
Posted 1 Oct 2024
5 out of 5 stars
Had an issue with Shopify and A2x transaction, some shopify transactions were not imported to A2x, Nora was kind enough to look into this and help me out. Much appreciated. Thank you Nora !!!

Response from A2X

Thanks for the fantastic review, Aarti! We love to hear you had an excellent experience and Nora was able to resolve your issue. If you have any more questions, we’re just a message away! 😊
ER
Emma Rodger
Posted 27 Sep 2024
5 out of 5 stars

Amazing

Had a minor problem today and support (Robert) answered my query straight away with exactly what I needed. This isn’t the first time I’ve used the support and every time they have responded quickly and clearly. Fabulous work! Much appreciated!

Response from A2X

Hey Emma - thank you so much for sharing your experience! Robert and our customer support team appreciates your kind words! Cheers to automated and efficient ecommerce accounting 🚀
RO
Rebecca Outterside
Posted 27 Sep 2024
5 out of 5 stars

Amazing software and outstanding support!

I have needed to contact support on a few occasions and each time they have sorted my queries promptly and efficiently. The knowledge the support team have is second to none and I would not hesitate in recommending A2X. It’s my go to software for all my e-commerce clients.

Response from A2X

Thank you for the glowing feedback, Rebecca! We truly appreciate your support and recommendations. You know where to find us - we’ll always be here to help :-)
SM
Sergiu Margineanu
Posted 26 Sep 2024
5 out of 5 stars

The support team is the best

I had the pleasure of working with the technical support team

Response from A2X

We absolutely love this, Sergiu - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We’ll be here when you need us 😀
PT
Pearly Tan
Posted 24 Sep 2024
5 out of 5 stars

Wonderful support team

I thought I will be having trouble with the admin switch process but it turned out well. Thanks to Dolores from the support team who is so patient with me. Great work! :)

Response from A2X

Thank you for taking the time to share your feedback with us! Dolores is indeed a brilliant team member and we love to hear that she was able to help! We’ll be here when you need us :-)
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.