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Reviews by verified Xero users.
3.9 out of 5 stars
7 Reviews

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Alexis Katt
Posted 15 Jun 2020
5 out of 5 stars
I have been using IntegraPay for over 2 years. Originally I wanted it for the Direct Debiting of my fixed billing clients, but I now like to use it for my hourly billed clients as it makes it so easy for them to pay me. Positives: It can process both bank account and credit card payments. I have never had any issues with it. It is secure and fuss free. For the initial set up, one of their team phoned me and walked me through how to set up in Xero, after that it was set and forget! My recurring direct debit invoices are processed perfectly, from invoice auto-emailing to payment. Negatives: Takes 5 days to receive my payment. Compared to some others, the Fees are a little more expensive.
Krunal Patel
Posted 4 Sep 2019
1 out of 5 stars
Hopeless service, one thing goes out of track and no one from organisation knows how it works and where the issue is. asks for million questions and delivers no results. my payment limit was changed without my authorisation and 1 month worth of customer payments were held without anyone knowing why. my payment limit was reduced without my authorisation and made me look fool against my clients and affected my cash flow big time and no apology offered. lots of hidden traps. will never refer them for my customers any more. 3 days and no response after numerous calls and emails.
One person found this review helpful.
Jock Graham
Posted 5 Nov 2018
1 out of 5 stars
Thought this was going to be a great solution to receive payments in our business but getting the service setup was impossible. Staff incapable of answering questions on their own products and the process to establish a new client is flawed. Business uses third party providers and can't control their own business process. Found the business promises alot and delivers nothing.
Evan Maher
Posted 5 Dec 2017
5 out of 5 stars
Great products & services and very easy to deal with. Auto reconciliation saves a lot of time.
Cassandra Scott
Posted 30 Oct 2016
5 out of 5 stars
Huge Kudos to these guys. Easy to deal with - responsive and supportive customer service. Nothing is an issue, and the product works beautifully with Xero.
Nick Dorogavtsev
Posted 4 Jul 2016
5 out of 5 stars
Easy to integrate and very easy to use: (
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