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ServiceM8

By ServiceM8
4.56 out of 5 stars
The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Earn 7,000 Qantas Points when you sign up via the Xero App Store*. Xero customers must be a Qantas Business Rewards member and use the same ABN registered with their Qantas Business Rewards account. Qantas Points will be awarded once connected to the app for a minimum of 90 days. (AU Only)

*Terms & conditions apply. Must be a Qantas Business Rewards member to earn Qantas Points. See here for offer details.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6 out of 5 stars
233 Reviews
5 star(78%)
4 star(11%)
3 star(4%)
2 star(2%)
1 star(4%)
EK
Elie-Paul Khoshaba
Posted
4 out of 5 stars

One of the best JMS we have utilised

One of the best JMS we have utilised, simple, fast, responsive and always improving which is a plus
DE
Drew Egan
Posted
5 out of 5 stars

Streamline your jobs

I love ServiceM8 and wish I had of signed up years ago. I’ve gone from constantly making phone calls directing employees, to now adding jobs straight the app where employees have direct access - freeing my time for other tasks!
KD
Katrina Donaldson
Posted
4 out of 5 stars

Brilliant

Fantastic app for keeping track of all our jobs and works well with Xero, syncing invoice payments, clients and other details between the two. We've had a few issues in a couple of different areas and some development requests which are outstanding (hence 4 stars rather than 5) but the support team at SM8 are quality and will always try to help in a timely manner. If your request isn't possible, they will raise a development request.

Additional info

Shared data

Xero
ServiceM8
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

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Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.