A2X
799 Reviews
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JC
Jen Creek
Posted 2 May 2025
A2X Assistance with Mapping Issues
Excellent and efficient assistance. Would highly recommend contacting them for resolving issues with A2X mapping
Response from A2X
Thank you for sharing your experience, Jen. We are pleased the team resolved the mapping issue promptly and appreciate your recommendation. Should you require further assistance, please let us know.
JH
John Hancell
Posted 1 May 2025
Shopify Invoice Help
Great help working through an issue - walked me through the solution thanks
Response from A2X
Thank you for your feedback, John. We are glad the walkthrough clarified the Shopify invoice setup. Please feel free to reach out if additional questions arise.
CC
Claire Collins
Posted 30 Apr 2025
Good Customer Support
I had several issues getting our company set up and was given good support to get everything sorted. The emails were very detailed with step by step instructions and so we managed to get everything working. Impressive assistance. Thank you!
Response from A2X
Thank you Claire, we appreciate you taking the time to leave a review. It is good to hear the step-by-step guidance helped complete your onboarding. We're always available should any other matters come up.
AA
Alexander Allibone
Posted 23 Apr 2025
Incredible Software and support
The software works seamlessly between Shopify and Xero. Its accurate, has lots of customization ,and any questions you have will be answered by a live chat usually within minutes of asking.
Response from A2X
Thank you for the positive comments on both the software and our live-chat support, Alexander. We are glad A2X is delivering accurate, timely results for your Shopify to Xero reconciliations.
DV
Dean Vane
Posted 23 Apr 2025
Amazing Support
The support team was brilliant today assisting with mapping issues. They quickly identified the issues and not only assisted in correcting but also explaining what needs to happen going forward to avoid the issue in future. Absolute pleasure to deal with.
Response from A2X
Thank you for outlining your support experience, Dean. We are pleased the team identified the mapping concern and provided preventative guidance for the future. If further clarification is needed, please let us know.
CO
Cheyenne O'Leary
Posted 16 Apr 2025
Fantastic support
The support team is always super helpful and patient, fixing issues and answering questions clearly and quickly.
Response from A2X
Cheyenne, thank you for your review. We are glad the team’s timely and patient assistance met your expectations. We are always available to help with any new queries.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.