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By ShiftCare
4.85 out of 5 stars
Your all-in-one NDIS Software, ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.
out of 5
Reviewed by
Xero users
Listed for
1 year
May 2023
Key functions
Time tracking


ShiftCare is a user-friendly care management software platform designed to streamline processes and enhance productivity, enabling care providers to focus on what truly matters; delivering highly personalised client care, while growing their business.

With ShiftCare's cutting-edge technology, planning and organising teams, shifts, and rosters becomes simple and intuitive. The software offers features like recurring shift bookings, clock-in functionality, and GPS location verification, ensuring seamless coordination. Collaboration is fostered through instant access to comprehensive client profiles, care plans, progress notes, and more, enabling efficient communication and information sharing among staff.

ShiftCare's job board allows support teams to post available positions, enabling staff to view real-time openings and apply for shifts immediately. Custom criteria can be set up to match the right staff with the appropriate opportunities. Additionally, shifts can be assigned on a first-come-first-serve basis or require approval, optimising efficiency and fairness.

From comprehending clients' unique needs to tracking their progress, ShiftCare's care management features simplify support management, enhance accountability, and reduce stress. Client profiles encompass care plans, goals, optional family access, progress notes with customisable templates, and a centralised document management system, ensuring compliance and facilitating seamless updates with automated reminders.

Bookkeeping becomes effortless with ShiftCare's integrated invoicing, billing, timesheets, and expense management. The software allows for automatic invoice generation and bulk uploads, significantly reducing administrative time by up to 90%.

ShiftCare remains at the forefront of innovation, continually introducing new features to enhance user experience. Recent releases, such as private notes, job board, and customisable note headings, demonstrate our commitment to addressing industry pain points. With an outstanding customer satisfaction score of 96%, ShiftCare's product-led growth strategy establishes its position as a leading solution in the care management space.

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ShiftCare + Xero

Sync pay items and staff timesheets with Xero payroll.

Reviews & ratings

4.8 out of 5 stars
34 Reviews

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Most recent reviews

Ricky McMillan
Posted 6 Jun 2024
5 out of 5 stars


My business has been with Shiftcare for around two years. It is a fantastic system. I save so much time in regards to rostering, sending invoices, Staff management, and so much more. It also communicates with my accounting software with a few clicks of a button. I highly recommend Shiftcare.
Aidan Hopkins
Posted 6 Jun 2024
5 out of 5 stars
We use ShiftCare as our rostering system for our aged care business. It's ease of use is fantastic, and the fact that it has Xero integration is extremely helpful. The online support team are all brilliant at what they do and are quick to answer any questions that we might have.

Response from ShiftCare

Thanks so much for your amazing review Aidan! We really appreciate the feedback and we're so glad you find the integration and our Support team so helpful 💖
Aiden Pitcher
Posted 31 May 2024
5 out of 5 stars
Very easy to use

Response from ShiftCare

Really appreciate the feedback Aiden - that's great to hear!

Additional info

Shared data

Timesheetsshared from ShiftCare to Xero
PayItemsshared from Xero to ShiftCare


Time trackingCRM



App details

By ShiftCare
Added in 2023


Australia, Canada, New Zealand, United States




Setup walkthroughContact


02 8311 4101



Get started with ShiftCare

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