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ServiceM8 integrates seamlessly with Xero, allowing you to manage any field service business from a client’s first call through to job completion, invoicing and payment.

Overview

Earn 7,000 Qantas Points when you sign up via the Xero App Store*. Xero customers must be a Qantas Business Rewards member and use the same ABN registered with their Qantas Business Rewards account. Qantas Points will be awarded once connected to the app for a minimum of 90 days. (AU Only)

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

*Terms & conditions apply. Must be a Qantas Business Rewards member to earn Qantas Points. See here for offer details.

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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6
191 Reviews
5 star
(78%)
4 star
(10%)
3 star
(5%)
2 star
(3%)
1 star
(4%)
JA
Jemma Asprey
Posted

Saving time with ServiceM8!

I just wanted to thank you for creating such a comprehensive management system. A friend introduced me to ServiceM8 approximately 12 months ago and I haven’t looked back. I honestly don’t know how I have managed to keep on top of client details and scheduling. I love the job reminders I can send the day prior, the client diary which allows us to add important information such as photos, forms & also the checklist for our technicians who are out on the job. I also like that ServiceM8 listen to what updates are needed and regularly carry these out throughout the year. Thanks so much ServiceM8!
SR
Samuel Rogers
Posted

Makes running a business easy!

Honestly without Service m8 I am not sure how we would manage our jobs and staff effectively. We have been using the system for 6 months since opening up our electrical company and couldn't be happier with the system. Worth investing in, very affordable and saves you in time and money for the runnings of your business.
LM
Luke Muldoon
Posted

Professional job management system

Have been using servicem8 for almost 8 months now and cannot fault it - once setup it is seemless and keeps the customer informed with booking confirmations, reminders, invoices and texts to say I’m on route as well as feedback requests for Google business page once the job is completed. Couldn’t work without it now.
Additional info

Shared data

Xero
ServiceM8
Tracking Categories
Tax Rates
Payments
Items
Invoices
Contacts
Bank Transfers
Bank Transactions
Accounts

App details

Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

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Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.