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joiin

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Reviews by verified Xero users.
4.9 out of 5 stars
345 Reviews

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EC
Ene Crous
Posted 25 Apr 2025
5 out of 5 stars
Stela helped resolve my issue with ease—really appreciated her support!

Response from joiin

Hi Ene, thanks for the kind words - great to hear Stela was able to help. We’ll be sure to pass it on!
MY
Monica Yue
Posted 15 Apr 2025
5 out of 5 stars
We came across an issue to remove users access, Stela is super helpful.

Response from joiin

Hi Monica, thank you for your review - we're pleased to hear that Stela was able to resolve your issue.
MA
Manal Abou Fayssal
Posted 15 Apr 2025
5 out of 5 stars

Incredible support and follow-through!

I reached out to Joiin support in March asking about a way to group or collapse columns in a custom P&L report by Category. At the time, it wasn’t possible, but they were super responsive and advised that they would work on it. Now, they’ve actually done it! The new grouping feature works perfectly and solves a major pain point for my reporting. Huge thanks to Joiin team for listening to feedback and implementing it. Amazing service and continuous improvement.

Response from joiin

Hi Manal, we're glad to hear the new grouping feature has made a difference - thanks for flagging it back in March and for your kind words about the team!
MK
Marwa Koker
Posted 4 Apr 2025
5 out of 5 stars
Stela provided excellent support—quick, efficient, and problem solved!

Response from joiin

Hi Marwa, Thanks for the shout-out - great to hear Stela was able to get things sorted quickly and efficiently!
OE
Oksana Elksne
Posted 28 Mar 2025
5 out of 5 stars

Powerful Yet Easy to Use

Joiin is a fantastic tool – powerful, but still very easy to learn and use. It has all the features I need for financial consolidation without being complicated. The interface is clean and intuitive, and the support team is fast, friendly, and always ready to help. A great solution for anyone looking to simplify reporting!

Response from joiin

Hi Oksana, Thank you for the thoughtful feedback - we're glad to hear Joiin strikes the right balance for you and that the support team’s been there when needed.
PC
Paul Cheatle
Posted 27 Mar 2025
5 out of 5 stars

Amazing real person support from Joiin

Love the support I have received from Stela, great work!

Response from joiin

Hi Paul, Thanks for the lovely feedback, Stela will be delighted to hear this - we're really glad the support’s been helpful.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.