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Karbon

By Karbon
1 out of 5 stars
Karbon helps accounting firms maximize productivity and scale with ease. Karbon brings your team, clients, communication, work, proposals, billing, payments, and reporting all together in an AI-powered platform, enabling your firm to reach its full potential.
Rated
1.0
out of 5
Reviewed by
1
Xero user
Listed for
3 months
May 2025
Key functions
Accountant tools
Practice manager

Overview

Founded in 2014 by accounting industry veterans from Xero and Intuit, Karbon has rapidly evolved into the leading global practice management software of choice by forward-thinking accounting firms worldwide.

Karbon's industry-leading native integrations, open API, and accessible data warehouse position Karbon as the ideal practice management platform for high-growth and tech-enabled accounting, tax, and audit teams.

Powered by a suite of deeply connected features, including email management, team collaboration, project management, workflow, CRM, client communication, capacity planning, time tracking, billing and payments, business intelligence, and the latest generative AI technology, Karbon empowers thousands of firms worldwide to achieve practice excellence at scale.

Recognized with numerous industry awards for product innovation and outstanding customer experience, Karbon remains committed to advancing the accounting industry through innovative technology, stronger client relationships, and unmatched service delivery.

Karbon
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Karbon + Xero

Keep your client contacts and invoices in sync between Xero and Karbon. This integration matches and links existing records in both systems, while also creating new client records in Karbon when needed. Names and contact details will be updated whenever they change in either system. Invoices sent from Karbon are automatically pushed to Xero, keeping your accounts receivable up to date without manual entry.

Reviews & ratings

1.0 out of 5 stars
1 Reviews

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Most recent reviews

DF
David Fitzgerald
Posted 19 Aug 2025
1 out of 5 stars

Karbon Support is very poor

We are 3 months into an implantation of Karbon and found, so many limitations and the support is very slow to reply, 3 to 4 business days or longer. Just simple stuff like waiting overnight for invoices to generate to be able to send to clients, invoices are not searchable and are not in any form of order, they just show up random, not in date, or invoice number. honestly we have a excel list going of all the issues we have found 30+ of them on the reply is often "we are aware of the issue and the development team are work on it" but with no time frame to fix it. If i had my time over I would not be using this system.

Response from Karbon

I’m sorry that this has been your experience. To resolve your outstanding concerns and ensure that you are set up for success going forward, could you please email me at Elizabeth.Blass@karbonhq.com. I will follow up directly.

Additional info

Shared data

Xero
Karbon
Invoicesshared from Karbon to Xero
Contactsshared from Xero to Karbon and from Karbon to Xero
Accountsshared from Xero to Karbon and from Karbon to Xero
Tax Ratesshared from Xero to Karbon and from Karbon to Xero

Functions

Accountant toolsPractice manager

Industries

Accounting

App details

By Karbon
Added in 2025

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English, French

Support

Setup walkthroughContact supportsupport@karbonhq.com

Contact

+1 415 592 6352

Follow

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Get started with Karbon

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.