We have used Veem for two years, however support is now too slow. We had issues with payments from our clients customers all of sudden coming into the firms bank account. Took over two days to get an answer. The answer is unacceptable, they use the email address in the Xero contacts to determine where the funds go. This is absurd as they get the payee and payor information on the Xero invoice. In addition, their claim to fame was cheaper international wires. We had a customer of a client located in New Zeeland and we could not get the wires to work. I have moved all of my clients from this platform

At first this started out to be a great option and was cheaper than banks, but now not only does it fail to hold up that initial promise, it has created crazy steps for our clients to pay us! This is is ridiculous. Clients' should not have to go through loop-holes just to process a payment. We have had many clients cancel the procedure because it is just too much of a headache and we totally agree with them. Companies do not have time for this - really disappointed on how this turned out .. we will be looking for other options and phasing Veem out. Just too bad ...

It was cheaper than banks, but not anymore. When I started with Veem it was $20 per international wire transfer, and my bank charged $40. Then within a short time Veem has risen their price to $30 and then to $40 per transfer. My nbank still charge $40. Now it doesn't make any sense to use them.

Clunky setups, not all xero accounts available to link payments too. Had to reintegrate with xero three times in 5 years. If it wasn’t cheaper than banks for intnl payments, I’d never use them again. Still looking for a better solution.

So I like the free domestic payments and such. There integration with Xero is amazing. However they lack some critical components that you would think should be standard for AP or AR. - their premade user settings are flawed. If you have user power, you also have the power to make yourself or anyone else an approved. This makes sense if you could customize the different abilities, but they have made it that some users get the user power without actually needing to. This is a security issues. - Automatic recurring bills or invoices are not available. They keep talking about it, but after2 years they aren’t where closer. - setting up new vendors is deceitful and not straightforward. They try to get you to always send vendors an invite into Veem. This can cause the payments to get stuck. Many vendors get frustrated with this. - check pay... well they FINALLY rolled out a beta version of check pay, but they lack some critical components like being able to have a memo line on the check. - still no credit card pay. All in all... UX had a clunky feel. Overall, I am not impressed and kinda frustrated after using them for 2 years... they keep letting me down.

I thought this was going to save time, but it's been nothing but a headache. 1: When you connect Veem to Xero it takes up your Credit Card payment link spot, so if you want to offer your customers an ACH option and a Credit Card option on the same invoice, tough - you can't do it. I called. 2: It charges your customers $1 to pay their invoices. Maybe your clientele is fine with this, mine is not and they were not upfront about this fee when we signed up. 3: If you want to send payment to your vendors it is not as easy as putting in their bank info and sending the payment. The vendor has to be willing to make a Veem account and accept their payment. Our vendors just aren't interested in doing business this way. This probably works well in some industries but it doesn't fit ours at all sadly. That said, I am at least glad I'm not out any money for giving it a try - just a lot of time getting it set up.