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Reviews by verified Xero users.
4.6 out of 5 stars
47 Reviews

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Stacey Friswell
Posted 5 Dec 2023
1 out of 5 stars

Beta at best

Sold us on features promised that then dont deliver. using for almost 6 months was so helpful and friendly when we started. now they are tanking features we were sold on to "upsell" to new add on packages. when there is a problem with xero intergration instead of fixing hte problem they try to sell us to there own payroll.
James Ovenden
Posted 18 Oct 2023
1 out of 5 stars

Over Sold under supported

used for 6 months, extremely disappointed
One person found this review helpful.
Amanda Burrett
Posted 21 Nov 2022
2 out of 5 stars

Xero Integration issues

System worked fine for first year - although it is a little complicated to work out if you are not a professional HR or payrol professional. Having issues now with the Xero integration - it has been to reconnected every time time you want to export the time sheets. They are working on it but its super frustrating when you are paying full price for the use of the system and it doesn't work properly.
4 people found this review helpful.
Christopher Atkinson
Posted 22 Jun 2021
1 out of 5 stars

Be careful

Let me start by saying the staff are helpful to a fault. BUT if you are a small business the system is far from intuitive and after three months of trying to make the system work we are on the verge of giving up! Great if you have an HR specialist with nothing else to do - but very frustrating if you have to look after customers and do other things. Designed by specialists for specialists.
2 people found this review helpful.
Jodie Middleton-Clark
Posted 2 Apr 2019
4 out of 5 stars
Due to the way we pay our employees - "not in hours", Tanda is not that entirely suitable. Other set backs are, internet accessibility in remote areas on job sites and some employee's understanding and difficulty of how to use apps on phones. Although have found the "Onboarding" an ABSOLUTE WINNER. We have many new casual employees every week and this has been invaluable way to getting their correct details quickly and then its pushed through to Xero. Even though we cannot use Tanda to is full capacity, Tanda should seriously think of just having an "Onboarding" package for businesses like ours - Shearing industry (shearing of sheep).
Account Bright360
Posted 25 Mar 2019
5 out of 5 stars
Tanda for Xero payroll is excellent - admittedly there has been a few teething problems in the beginning as we have three stores, one of which has a different pay structure. Tanda support team were fantastic, their response time was pretty much instant. They really held our hand the whole way. This has saved us days in rostering, processing timesheets, clarifying payroll and financial reporting. It really has been a game changer. Cannot recommend this integration enough. Thanks Tanda
One person found this review helpful.
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