hi please could a xero specialist access the xero system and remove the feeds that were drawn into the system for the periods 11/11/2019-29/12/2019 on all our paypal bank accounts? it is laborious and time inefficient to remove these transactions in order to reconcile the accounts (there has clearly been corruption in the feed and data not drawn through, unfortunately I cannot say where and the accounts are interlinked so need to reconcile all for year end) I have spend considerable hours reconciling the larger accounts only to find the transactions disappearing in others upon closing. if xero backend could simply remove the bank import feed data completely it would solve the problem
Response from Xero
Ooo sounds like a bit of a pickle there, Candice. 🤔 I just wanted to hop on here and highlight that this page is just for reviewing PayPal's integration with Xero as a payment service - so each user is only able to comment on this post once. To work this through with our Support crew, I suggest raising a case with them (by following these steps (https://central.xero.com/s/article/Get-help-from-Xero-Support#Web)) and they'll be more than happy to help. Cheers. 😊
Using PayPal is straightforward, but I'm about to set up bank feeds with Xero, so will be interested to see how that goes☺️
Brilliant product from a merchant stand point and really enjoying the roll out of the pay now functionality
Only issues is bank feeds sometimes crack up. However customer support is awesome.
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