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Reviews by verified Xero users.
3.5 out of 5 stars
134 Reviews

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Mercantil Coffee
Posted 9 Jun 2023
1 out of 5 stars

very bad

they took like 10% comision and block the money for 180 days
5 people found this review helpful.
Andy Ingham
Posted 5 Mar 2023
1 out of 5 stars

Never again

Thought this would be a convenient way to receive money from overseas clients. They taxed me an my client nearly 10% of the overall transfer. This made it 10 times more than a standard bank transfer. They then had the cheek to keep 95% of all that money to 'save me from myself', 'just in case I'd not actually shipped the goods yet'. Just an excuse to keep hold of money! Never again. Avoid if you actually want to be paid!
7 people found this review helpful.
Matthew Coates
Posted 21 Feb 2023
1 out of 5 stars

Useless and not with it

Paypal not only costs a lot, it also tells you how much money you can receive a month and holds your money for 21 days, totally useless for a company exporting
8 people found this review helpful.
Paul Kimber
Posted 3 Jan 2023
1 out of 5 stars


Very frustrating for a new business - when you are new paypal 'hoolld' payments for several weeks - integratioin with xero didn;t work, very dissapointed and will use another product
5 people found this review helpful.
Dan O'Connell
Posted 18 Nov 2022
1 out of 5 stars

Poor Technical Support and Feed is Broken

Feed is not working and when I went to fix it I get an obtuse error that I don't know who it is from (Xero and Paypal). It just says "Sorry, something went wrong - an error occurred, but it could be temporary. Please start again to connect your bank to Xero." It's been like that for weeks. Trying to reach an actual person on this is impossible on both Paypal and Xero and this error is not something you can type in and "research". Read my article on Tech Support:
5 people found this review helpful.
Kelvin Kak
Posted 11 Aug 2022
1 out of 5 stars

Hold my money

This company hold my money for 5 months, given me drama every time I rang or emailed them. They are useless and worst company, I will proceed with dispute tribunal and complaint to consumers department, I won’t use them again. I will ban them forever and not recommend everyone, AGAINST PAYPAL!!
2 people found this review helpful.
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