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Reviews & ratings
3.9 out of 5 stars
106 Reviews
5 star(63%)
4 star(11%)
3 star(2%)
2 star(3%)
1 star(22%)
Simon Pollard
5 out of 5 stars

Totally automated

By implementing GoCardless we've achieved huge savings in our administration and processing, automating manual processes
5 out of 5 stars

Amazing service today!

Sarbjeet made my life so easy when he very efficiently solved an issue with some reconciliations. It was a big problem that he turned into nothing for me, which was great!
Scott Lewis
1 out of 5 stars

Shockingly Bad

The set up is painfull, the customer service is non existant. I have tried to cancel my service by filling out the correct forms...twice, emailing them 4 times to which I had replies about my service being canceled And yet I continue to get emails from them on a weekly basis about completing your sign up. I would avoid like the plague, unless you like spam
Rachel Mumford
4 out of 5 stars

Seems easy enough

Set up fairly straight forward now fingers crossed that payments come through OK and integrate with Xero

Response from GoCardless

Hi Rachel, thanks for your review. I"m glad to hear that the setup was easy and user-friendly. You can reach out to us at help@gocardless.com if you need any assistance.
Jennifer Letheren
4 out of 5 stars

Serves the Purpose

Easy to setup, pulling through to Xero doesnt seem to work very well.

Response from GoCardless

Hi Jennifer, Thank you for your review. Glad to hear that the setup was easy. Sorry to hear that you are having issues in pulling the data through Xero, you can reach out to us at help@gocardless.com
Maxie Heppell
5 out of 5 stars


As always, the GoCardless team was quick to respond and clear and kind in their instructions.

Response from GoCardless

Hi Maxie, Thank you for your lovely review, always happy to help!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.