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GoCardless
Reviews & ratings
4.0
77 Reviews
5 star
(68%)
4 star
(7%)
3 star
(1%)
2 star
(4%)
1 star
(19%)
SN
Sarah Noble
Posted

Responsive Support team

This is a great product with great customer service to match.
CC
Carlo Colajori
Posted

Excellent customer service

Very efficient customer support made by people rather than recorded voices. Well done guys!
SD
Sidney Dowell
Posted

Pretty Good App

Finding this to be a pretty good app. A bit of a challenge to get the app up and running as well as to understand the integration functionality. However, the cost savings is significant in comparison to other payment processing vendors out there.
SH
Suezann Holmes
Posted

Such a good idea, so poorly execured

The GoCardless integration is a great idea. The app itself works well. However, the integration with Xero is disappointing. It is hard to see which customer has paid, and requires digging through Go Cardless.

Response from GoCardless

Hi Suzann, thank you very much for your review. I’m sorry to hear you found the integration disappointing. When a customer makes a payment, this is reflected on their invoice. We also offer payout breakdowns via email and within the GoCardless Dashboard. Please do feel free to reach out to help@gocardless.com for further information and assistance.
RF
Rob Fisher
Posted

Top Service

Customer services team are always very responsive - cannot praise highly enough.
DF
David Field
Posted

Very good

We are very happy with GoCardless. Once you get your head around how it syncs with Xero it becomes a real game changer for your cash flow.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.