GoCardless
125 Reviews
5 star(64%)
4 star(9%)
3 star(2%)
2 star(3%)
1 star(21%)
NT
Nina Thomas
Posted
No support, Avoid
No support with system set up, no support with errors. They blame Xero for their incompetence and Xero blames them in return. Unless you want to find yourself in endless circles without sorting your problem, or worse being sued by your overcharged customers, it is better to avoid this integration.
ML
Mathieu Landry
Posted
GoCardless Support
Wonderful technical service support staff!
Response from GoCardless
Hi Mathieu, Thank you for your feedback. Glad to hear that our service was wonderful
JB
Jo Bennett
Posted
Brilliant
Easy to set up, easy to use and more importantly for me it's easy to explain the process to my customers, some of whom are wary of DD's.
Response from GoCardless
Hi Jo, Thank you for your kind words. Glad to hear that the setup was easy and user-friendly.
LM
Lorena Morais
Posted
Straightforward support
I had a problem with an unrecognised customer GoCardless/Xero set up. Sarbjeet’s support was to the point and really helpful.
Response from GoCardless
Hi Lorena, Thanks for your review! I've shared your feedback with Sarbjeet.
JCJohn Cooper
Posted
Ungoing Suppport
I had an issue with merged accounts in Xero not pulling through!! Sarbjeet was fantastic and sorted the issue in record speed.. Great service!!
Response from GoCardless
Thanks for your lovely review - we're glad to be able to help take the pain out of getting paid! I will pass on your kind feedback to Sarbjeet.
JM
Joanne McArdle
Posted
Easy to install and get set up. Integrated with my accounting software also.
Response from GoCardless
Hi Joanne, Thank you for your review. Glad to hear that the setup was easy. Our mission is indeed to take the pain away from getting paid and we are glad we were able to do that for you.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.