Chaser is Xero’s leading accounts receivable app, designed for businesses selling on payment terms. Chaser users:

• Get invoices paid 16+ days sooner
• Save 15+ hours per week on accounts receivable tasks
• Reduce days sales outstanding by 25%+
• Maintain great customer relationships

Why connect Chaser and Xero

• Automate without losing the human touch

  • Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding

• Increase your chances of getting paid with SMS chasing alongside emails

  • Match your business’ communication style with customisable email and SMS reminder templates

• Personalise every reminder automatically with data such as customer names, amount owed and due dates

• Make it easier for customers to pay

  • Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in Xero
  • Offer multiple payment options to suit your customers’ needs in one location
  • Reduce time on payment admin, as all documentation and details are available to customers in their portal

• Optimise your accounts receivable process

  • Build great customer relationships, with automated ‘thank you’ messages on payment receipts
  • Make informed decisions on which customers to continue granting credit to, with credit checking and risk reports
  • Avoid bombarding customers, by automatically grouping multiple invoices into a single reminder
  • Identify areas for improvement with real-time reports on AR performance
  • Escalate problem invoices easily to Chaser’s friendly and experienced in-house collections team

• Reduce late payments with SMS invoice payment reminders

  • Get paid faster by reaching customers on the go with personalised, automatic payment reminders via text

• Let customers make payments instantly via their SMS message, linking to their Payment Portal

• Schedule payment reminders at the best time

  • Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, long-term clients
  • Schedule as many payment reminders as required, at intervals you choose
  • Select the best days and times to send reminders, automatically avoid reminders outside working hours and days

• Track all chasing activity in one place

  • View a consolidated comms history for every invoice and every customer
  • Capture all reminders sent and all replies from customers automatically
  • Reconcile with Xero automatically, so you never chase a paid invoice