Spencer has been instrumental in supporting the successful implementation of ScaleXP. Throughout the process, he has been proactive in understanding our requirements, finding practical workarounds where needed, and working closely with us to overcome any challenges. One of the biggest benefits of his support has been his willingness to push for system improvements that enhance automation, particularly around month-end reporting and board pack preparation. Rather than simply accepting limitations, Spencer has consistently looked for ways to make the software work better for our processes. He has also been a strong advocate for ensuring we maximise the value of ScaleXP by organising additional training and encouraging further utilisation of the system. This has helped build confidence within the team and ensures we continue to unlock more efficiencies as we embed the software into our month-end processes. Spencer's knowledge, responsiveness, and collaborative approach have made him a trusted partner throughout the implementation, and his ongoing support is helping us achieve the full potential of the platform.

Just finished onboarding on this excellent app including some rather challenging requirements we brought along. Spencer in particular has been tremendous help in making this happen, always available & very knowledgeable & very personable.

I have been able to learn all the various aspects of Scale Xp in a short period of time through my onboarding sessions with Spencer, thank you so much man!. I felt very supported by Spencer, who is extremely knowledgeable about the system as well as accounting in general. There was no t a single question or query I had he was not able to solve/address with ease. Even after he returned from leave, he checked in with me to confirm all is fine in terms of the reports i had built.

We are just getting started with ScaleXP and the team are very helpful getting some initial queries sorted. Our aim is to move away from a recurring revenue master spreadsheet by using ScaleXP.

It is exactly what we need to account for our revenue recognition. Very happy we can change from Excel spreadsheet to ScaleXP. Great support to help us onboard to ScaleXP too.

Great Support/ responsive and addresses concerns timely.