Projectworks
61 Reviews
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SWSouth West Ltd
Posted 25 Sep 2024
Free trial not available without sales contact
Tried to start a free trial but you are directed to input details and book a demo/sales pitch, this means waiting up to a week for appointment availability and delaying our business progression.
Response from Projectworks
Hi Andrew, we've since resolved this and you are now in a free trial. This happened because trials requested in the UAE incur a slightly different process before the trial is spun up. Thank you for letting us know of your issue, and I am confident that you will consider revising our 3-star score once you have experienced Projectworks' functionality and how it can help your business. Thank you for your patience. For support in future, feel free to reach out to our Customer Success team at support@projectworks.io.
CS
Craig Shipman
Posted 25 Sep 2024
It Works !
Having used many project management tools across the years, I'm very happy to have landed on ProjectWorks. The tool is simple, intuitive and easy to use, while it lacks some advanced reporting that can easily be done in external tools. I'd recommend it for medium sized businesses especially those that have grown fast and maybe outstripped their current toolset.
Response from Projectworks
Hi Craig, thank you so much for being a long-term Projectworks user and for leaving this kind review. We appreciate you! It's great to hear that you're continuing to find the platform intuitive and easy-to-use. Regarding advanced reporting, our direct data connection allows users to extract Projectworks data into their existing reporting solutions like Microsoft Excel or Power BI, if our built-in reports don't meet all of their needs. We're very pleased to receive your recommendation and, like you, are confident that we can serve larger businesses that are growing out of their limited software toolset! As always, you can stay in touch via our Customer Success team at support@projectworks.io.
RT
Rebecca Twemlow
Posted 19 Sep 2024
Best move ever! WFM to ProjectWorks…
ProjectWorks is incredibly easy to use, extensive and 100% ideal for use in a small sized Agency setting (Firebrand is our NZ based business). We migrated seamlessly a month ago after contemplating moving from WorkFlowMax to the version 2 on offer (Xero sold to an Australian entity, they promised much and delivered less than the bare minimum).
The support has been brilliant, the knowledge base great and I can’t imagine what type of hell we would be in without making this decision.
Yes it costs more, yes learning a new system is not easy but the benefits out weigh both those things.
Response from Projectworks
Thanks so much for sharing your review, Rebecca! We're really proud to support such a flagship NZ-based design agency. It's awesome to hear that the migration was seamless - we've experienced a lot of new users migrating from WorkFlowMax. Glad that you're in Projectworks heaven, not hell!
It sounds like you're already connected with our excellent success team, but if you have any additional feedback, feel free to drop us a note at support@projectworks.io. Thanks for being such a great advocate for Projectworks.
GA
Graham Allan
Posted 16 Sep 2024
Seamless transition from WFM to Projectworks.
Support responsive and thorough
Response from Projectworks
Thank you Graham for your 5 star review and sharing your experience transitioning from WorkflowMax. Awesome to hear you've engaged with our amazing support team. Looking forward to your continued success using Projectworks!
KSKate Singleton
Posted 12 Sep 2024
Outstanding Support and Continuous Innovation!
After switching from WorkFlowMax to Projectworks, the difference has been night and day. Projectworks offers a far superior suite of tools with a much more intuitive interface and greater flexibility. What really sets it apart is the amazing customer support — they're always responsive and go the extra mile to ensure everything runs smoothly. The team is continuously rolling out new features, which means we're always working with the latest innovations. There’s truly no comparison between the two platforms. If you’re looking for a game-changing project management solution, look no further than Projectworks!
Response from Projectworks
Thank you for sharing your positive feedback, Kate! We're glad to hear that the transition from WorkFlowMax has been smooth and that you are benefiting from our extensive range of project management tools. Projectworks was born out of a professional services firm, so we pride ourselves on offering the right tools. Keep in touch - your insights are essential for the new features and improvements we are continually rolling out.
KL
Krystal Lee
Posted 27 Aug 2024
Game Changer!
Projectworks has been an absolute game changer!!
The onboarding process was a breeze with the team working hard to make sure the data transfer was accurate (we had a few work arounds in our previous system). We now have a system that is easy to use and with so much more functionality and efficiency.
The online help center is great when you are wanting to try something new or need a refresher.
The support team are great and open to feedback and ideas. I feel like they actually want to work with their clients to create a great Project Management tool which can be seen with the regular updates and Beta functions.
Response from Projectworks
Thanks Krystal for your 5 star review and positive feedback. Hearing workarounds are no longer needed and you are more efficient than before is our goal for all customers. Your feedback drives our world so keep those ideas coming!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.