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GetPaid

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Reviews by verified Xero users.
5.0 out of 5 stars
29 Reviews

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GB
Gina Blackie
Posted
5 out of 5 stars
A client ignored three of our invoices, around £7,700 in total. Through GetPaid, BizzCtrl sent a Final Notice and then passed the case to their collection partner, who recovered the full amount. Easy to use, and Oliver was so helpful throughout the process, and the extra advice he gave me was invaluable.

Response from GetPaid

Hi Gina, Many thanks for your kind words. We're delighted that we were able to help resolve this issue for you. At GetPaid, we’re proud to be an online business with a human face, so it means a lot that you recognised this. You also played a key role in achieving the outcome. Your measured, consistent approach to escalating the matter was a great example of how persistence and professionalism can make all the difference. Wishing you all the best, and thank you again for your feedback!
SO
Stephen Oke
Posted
5 out of 5 stars

Excellent support in choosing the right approach

I really liked the convenience of an online service combined with the personal support from the GetPaid team. They were always available when I needed them and helped me choose the right approach for my situation. Most importantly, I got paid within three weeks. Highly recommended!
One person found this review helpful.

Response from GetPaid

Hi Steve, We’re very pleased we could help. You also played a big part in the successful outcome by acting quickly. When internal reminders don’t result in payment, don’t wait. Act early — the sooner you do, the greater the chance of recovery. Oliver
MW
Mike Wood
Posted
5 out of 5 stars

Excellent personal service

Excellent service from Oliver, just what we were looking for: A complete end-to-end service for those invoices that have proven difficult to recover by reminders alone. Communication with clients has been excellent.
One person found this review helpful.

Response from GetPaid

Hi Mike, I’m glad we could help you with these difficult cases. I’m also pleased that you recognised how a measured approach can be successful without putting your reputation at risk. Oliver
SB
Stephen Blakey
Posted
5 out of 5 stars

Excellent Add On

Perfect add on to xero, makes sifting through and chasing debtors easier - if if you just use it as a snap shot its got the back up to follow through.
One person found this review helpful.

Response from GetPaid

Hi Stephen, Thanks for your kind words. It took quite a bit of work to make the process this easy for our clients, so it’s great to hear that it’s appreciated. Oliver
JC
Joel Chudleigh
Posted
5 out of 5 stars

Great experience & positive results

I was quite worried about using this service as I had images of heavy set men turning up on doorsteps and did not want to be a part of that at all. But the reality was totally different - The recovery company were incredibly professional and thoughtful in their communications and helped to recover the unpaid invoice that we had been chasing unsuccessfully ourselves. In future rather than get stressed about unpaid invoices I will get hand them over to GetPaid and know that someone else will take care of it for me.
One person found this review helpful.

Response from GetPaid

Thank you so much for your kind words. It’s great to hear that we were able to put your mind at ease and, most importantly, get the invoice paid. I completely understand your initial concerns, so it’s especially pleasing to hear that your experience was so different from what you expected. We’re always happy to take the stress out of chasing unpaid invoices — that’s exactly what we’re here for! Oliver
RK
Richard King
Posted
5 out of 5 stars

Seamless integration

Wonderful to see how using GetPaid got us paid in three weeks- great support to our business. I can focus on running the business instead of constantly chasing late payments.

Response from GetPaid

Thank you so much for your kind words. It’s fantastic to hear that GetPaid helped you get paid within three weeks and, even better, gave you back the time and headspace to focus on running your business rather than chasing payments. That’s exactly why we built GetPaid. Oliver
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