A2X
497 Reviews
5 star(96%)
4 star(4%)
3 star(0%)
2 star(0%)
1 star(0%)
VP
Vesna Prosic
Posted
A2X support is great - Dolores Kovacevic is the best!!! She is a real problem solver!
Response from A2X
Thank you for your kind support, Vesna. We absolutely love and appreciate Dolores and we are glad that you had a chance to work with her on your case. Our support team is always there for you to assist you with anything you need and we are just a click away. Thank you again, we really value you as our customer and are looking forward to working together in the future.
BHBrad Haynes
Posted
Great app to sync Shopify with Xero - and amazing support
Response from A2X
Hi Brad, so nice to read your feedback and feel your support. Thank you! Our support team is absolutely dedicated to our customers and ready to assist with any potential questions/issues. We are happy to be by your side on this journey!
DW
Derrick Webb
Posted
Excellent and friendly support. Thank you.
Response from A2X
Thank you for your support, Derrick. Everyone on our support team is absolutely great and we are happy when it reflects in this kind of feedback. We appreciate you.
CF
Christopher Fellas
Posted
Amazing Service
This is a complex solution when running POS and Inventory systems, the service from A2X has been amazing they have have been very helpful a number of times... the solution is top shelf
Response from A2X
Thank you so much for your review and support. We love that we are able to help our customers in complex situations by sharing our experience in ecommerce accounting automation. We really value your feedback and support, and we look forward to working with you long into the future!
MB
Massimo Bertini
Posted
Excellent Service
I had some trouble setting the settlements of A2X on my own. So I contacted the A2X support. I was supported by Jessica Danford. She was so supportive, so professional and so patient that I am really astonished by the good quality of the service. It took several contacts by chat and by call but eventually everything was sorted out perfectly. I highly recommend A2X.
Response from A2X
Thank you, Massimo. We agree Jess is a superstar, and we love the support she provides to our customers. We are super pleased to hear you were able to get everything set up and running well with chat and onboarding support. Thank you once again, we really value your feedback and continued support.
KN
Ken Norton
Posted
Probably the best support in the World!
It is not often that you can evangelise about the support that you have recieved. A2X are far above any level of support that I have recieved for any busienss app or service before. Well done to A2X team and please don't change the level of service you offer.
Response from A2X
Thank you so much for your review and kind feedback about our customer support. Your review is very much appreciated by all of us here at A2X! We aim to provide a gold standard of customer support to all customers, so we are really pleased to read reviews like this where we are hitting the mark! We will always be here to assist our valued customers in any way we can and we look forward to working with you long into the future.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.