Fathom
574 Reviews
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AA
Abby Anderson
Posted
Talk about save my bacon!
So, I had some issues with my updates syncing to Xero and when I contacted support (UK) it was after hours! Well, within minutes I got a reply and my companies unlocked and was able to get my reports out to clients. I've had a few queries over the past year (of using) and they have always been so prompt with replies and extremely helpful. Thank you Team Fathom!
LT
Leigh Taggart
Posted
Excellent customer service
Fantastic support team - always so helpful
CJ
Cathy Jin
Posted
Support team
Hi,
Appreciate the support team quick response.
GG
Gayle Graham
Posted
Great software!
Fathom is a great reporting software that syncs with Xero. I love the professional reports that Fathom produces and how I am able to add my company's brand colours to the charts.
I would give 5 stars if they resolved the following:
- Allow reporting by cost centre in consolidated groups
- Have more flexibility in reports with dates. For example, being able to show each month of a financial year in a financial report table.
- Similarly, when creating KPIs, have the ability to select a variable from the any month in a formula and not be restricted to prior period only.
- Be able to "lock" a published report at the date of publication so that it does not update for updates to the underlying Xero data and FX rates.
Thank you Fathom team for greatly improving my month end reporting!
AF
Andrew Frizzell
Posted
Prompt Response
Support always quick to reply and up on recent developments.
GB
Gael Beddoes
Posted
Great tools, great design, great support
Moved our accounting processes and reporting up several gears by integrating fathom to xero. Grateful to support team for their help too.
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