Fathom
589 Reviews
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JG
Jill Gerrish
Posted
Excellent reporting app
This app allows us to report our financial results in a clear and professional manner. The team are always ready to support with queries if I am unsure
Mere Teinaki
Posted
Great tool & great support
I've been using Fathom for quite a while now and have found it to be an excellent tool for preparing management reports, forecasts, and consolidations. Their support team is responsive and knowledgeable, with quick turnaround times that help me resolve any issues while I'm working. I highly recommend Fathom to anyone looking for a user friendly reporting and forecasting software.
FD
Falon DSouza
Posted
Amazing customer support and easy to use system
The customer support team is helpful and prompt. The system is also easy to use and straightforward.
PN
Pious Ncube
Posted
Customer support
Great customer support; they're prompt and very helpful
KN
Kelvin Neo
Posted
Excellent Customer Support !
The Fathom customer support team has been excellent. Their responses are consistently prompt, detailed, and helpful. They make a genuine effort to understand our questions and provide practical guidance tailored to our needs.
As we are using Xero and exploring Fathom for consolidation and reporting across multiple entities, their support has been especially valuable in helping us navigate the setup and reporting features. The team has also been proactive in sharing relevant recorded video tutorials to address our queries. Where an existing tutorial was not available, they went the extra mile to record a customised tutorial within a very short timeframe.
Overall, the support experience has been highly positive, and the Fathom team has been professional, responsive, and committed to helping us achieve our reporting objectives.
JL
Janet Lau
Posted
Excellent Support team
The support team at Fathom rocks. They are prompt and goes all out to provide the answer u need!
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