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Synder

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Reviews by verified Xero users.
4.7 out of 5 stars
139 Reviews

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JC
Jake Colman
Posted 12 Dec 2024
5 out of 5 stars

What we needed

Our company has gone from having line items like "AfterPay income" and "Shopify income" to having "Sales of Product A", "Sales of Product B" etc. - which is transforming the way we make decisions. And all I have to do in the bookkeeping of it is reconcile. We have had some minor teething issues during Synder set up, caused by the complexity of our Shopify system, but nearly all of these have been worked through within a week of setup thanks to their responsive and helpful support team. Very much looking forward to using this more.

Response from Synder

Hi, Jake! Thank you for your thoughtful review! We’re delighted to hear how Synder has transformed the way your company tracks and organizes sales data, enabling more informed decision-making. It’s fantastic that the reconciliation process has become so streamlined for you. We appreciate your patience during the setup phase and are glad our support team could resolve the complexities of your Shopify system promptly. We’re excited for you to continue benefiting from Synder and are here to assist with anything you need as you explore it further.
FG
Finance Grinds 360
Posted 11 Dec 2024
5 out of 5 stars

Best customer support

Customer support was very quick and patience to sort out my queries. Really happy ! Thanks.

Response from Synder

Hi! Thank you for your kind words! We’re so glad our customer support team was quick and patient in addressing your queries. Your happiness is our top priority; we’re here to help whenever you need us. Don’t hesitate to reach out again—thanks for choosing Synder!
OD
Olivia Dunne
Posted 23 Oct 2024
5 out of 5 stars

Great service and works really well

Once the set up was all done and with the support of their customer service team (Lily was super helpful) the integration works really well!

Response from Synder

Hi, Olivia! Thank you so much for your kind words and positive feedback! We're thrilled to hear that you’re enjoying our service and that the integration is working well for you. It's wonderful to know that Lily could assist you during the setup process—we’ll be sure to pass along your compliments to her. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re always here to help!
CB
Clare Brennan
Posted 10 Oct 2024
5 out of 5 stars

Great Service

Darya was very knowledgeable and helpful. They talked me through how to get the information they required in order to investigate my query and were very prompt in explaining why the issue had occurred and how to resolve in the future.

Response from Synder

Hi, Clare! Thank you for sharing your experience! We’re delighted to hear that Darya was able to assist you effectively and provide clear guidance. It’s wonderful to know that the issue was resolved promptly and that you feel confident about avoiding it in the future. We’re here to support you anytime—please don’t hesitate to reach out if you have further questions or need assistance.
BS
Brent Storm
Posted 9 Sep 2024
5 out of 5 stars
awesome app once set up

Response from Synder

Hi, Brent! Thank you for your feedback! We’re so glad to hear you’re enjoying the app now that it’s all set up. If you ever need assistance or have suggestions on how we can make things even better, don’t hesitate to reach out. We’re here to help and always striving to improve your experience!
AS
Anna Stafford
Posted 9 Sep 2024
5 out of 5 stars

Great App For Stripe Connection!

We've been looking for a solution for our clients to integrate their stripe payouts into Xero. This is the perfect option. Easy to set up and works seamlessly. The customer service is great too!

Response from Synder

Hello, Anna! Thank you for the fantastic review! We’re thrilled to hear that our solution has been the perfect fit for integrating Stripe payouts into Xero. Making the process easy and seamless is exactly what we strive for, and we’re so glad it’s meeting your expectations. It’s wonderful to hear you’ve had a great experience with our customer service too. If there’s ever anything more we can do for you or your clients, we’re just a message away!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.