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Parex Bridge

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Reviews by verified Xero users.
4.9 out of 5 stars
193 Reviews

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Matt Skeoch
Posted 25 Jul 2024
5 out of 5 stars

Amazing App and Customer Service

This app is great and does everything we need, but what really sets it apart is the amazing support team. They've gone above and beyond to help us. Highly recommend this app!
JB
John Buzolic
Posted 22 Jul 2024
1 out of 5 stars

Dodgy billing practices

Despite confirmation that our subscription has stopped they continue billing our account. Needed to have our bank block them. Yet another untrustworthy company.
HA
Hannah Adams
Posted 4 Jul 2024
5 out of 5 stars

Amazing Customer Service

Parex bridge makes it incredibly easy to sync sales from my Squarespace shop to my Xero accounting platform. There have been occasions where due to software updates the sync has been lost. However, the customer service is second to none. In fact I have never experienced such good customer service from any online platform I am a subscriber of. Parex often respond within hours, are swift to resolve any issues and have had me up and running again with no problems. It’s nice to feel like an actual customer and not a faceless subscription in this day and age.
ND
Nicholas Dee
Posted 1 Jul 2024
5 out of 5 stars

Customer service is exceptional

I used Parex to link my Shopify and eBay accounts to Xero. If there is every any data that does not sync and I can't manually do it a quick email to the support team and it gets fixed within a day. This takes so much time out of accounting and well worth the money you pay for it. I'd recommend this to anyone running e-commerce stores.
One person found this review helpful.
DA
Dylan (Admin) Matthews-Frederick
Posted 23 Jun 2024
5 out of 5 stars

Support Team for Parex Bridge

Logged a request about allocating Xero Tracking Categories from Shopify using Parex Bridge. The team was extremely helpful and helped set it up quickly. It is surprising to get such good quality service from an online Platform - it is both a relief and a pleasure to have a great customer service experience!
SS
Smith Simya Trust SNATCH STRAPS AUSTRALIA
Posted 28 May 2024
5 out of 5 stars

Saves me Hours of Work!

This is a simple straight forward app with easy to follow DIY installation and application to transfer information from my Shopline Store to Xero. I currently use Stripe and it automatically assigns total purchase price as well as seller fees to its individual accounts. Reconsiling is a breeze as payments are already allocated correctly, and you are simply clicking the reconsile to match deposit recieved. I have had 2 occasions where something started to look wrong, after emailing the support email, i had it replied and fixed within 24 hours. The customer service and attention to detail was amazing. Thank you for a great product and amazing support. Highly Recommended! Ben Snatch Straps Australia
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.