Expense OnDemand
57 Reviews
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Diana Miao
Posted 28 Jul 2025
Abusolutly not recommend !
Beware ,I subcribed FREE 14 day trial version,this is on day one I haven't found what I need ,then would like to unsubscribe ,it actually cost me $160 ,firstly they said they won't refund,then I try to unsubcribe 5 times and 5 times failed
Response from Expense OnDemand
Hi Diane,
We’re sorry to hear about your experience and would like to clarify a few important points:
1. You signed up for a FREE 15-day trial on Sunday, 27th July 2025.
2. We reached out the following morning offering a demo and assistance, but received no response until your message to Support and then this Xero Market Place review.
3. The AUD $160 charge was for a third-party product you selected and subscribed to. A free trial option was available at the time on the same page, but was not chosen.
4. Our policy is to offer full access to all features of our app during the 15-day trial — with no exceptions.
5. No refund was denied, as no request was received. However, we have now processed a full refund as a goodwill gesture.
6. Our unsubscribe process is reliable, and we’ve had no other reports of failure. That said, we are investigating your case further.
7. Customer satisfaction is a priority for us. We’ve had a clear refund policy in place since 2003 and have never refused a valid request.
If you’d like help using the app or have further concerns, please contact us directly at support@expenseondemand.com or reach out to sunita.nigam@expenseondemand.com, who initially contacted you and would be more than happy to help and assist further.
We’ve also sent this response via email for your convenience.
Best regards,
Support Team
ExpenseOnDemand
WC
Winnie Collymore
Posted 26 Jun 2025
Xero Projects Integration with ExpenseOnDemand – Game Changer
Since integrating ExpenseOnDemand with Xero Projects, managing project expenses has become dramatically more efficient.
Now, all our active Xero Projects automatically sync with ExpenseOnDemand—no more manual entry. This automation not only saves time but also ensures our data is always accurate and up to date.
When employees submit expenses, they simply select the relevant Xero Project from a dropdown. Once exported, the expense is instantly linked to the correct project in Xero, with no extra steps.
This seamless connection has transformed how we track project-related spending. What used to be a tedious, error-prone process is now streamlined and reliable.
If you’re using Xero Projects, this integration isn’t just helpful—it’s a game changer.
Response from Expense OnDemand
Hi Winnie,
Thank you for your kind response. So pleased to read that our expense solution has indeed made a difference right from the start.
Do reach out to us if we can be of any assistance in the future.
Thank you
ExpenseOnDemand
NF
Natasa Finnegan
Posted 13 Jun 2025
Game-Changer for Managing Corporate Credit Card Expenses!
We've been using ExpenseOnDemand with Xero, and it's been a game-changer. With most of our spending on corporate cards, tracking used to be a hassle. Now, thanks to the real-time Bank Auto Feed via Moneyhub and ExpenseOnDemand, transactions are automatically assigned to the right claimants.
The system even matches receipts, eliminating spreadsheets and follow-ups. Reconciling statements is now quick and stress-free.
If your team uses corporate credit cards and Xero, this tool is a huge time-saver. Highly recommended!
Response from Expense OnDemand
Hi Natasa,
Thank you for your kind feedback. So pleased to read that our expense solution has indeed made a difference right from the start - especially with the bank auto feed for the obtaining the credit card transactions from the bank.
Do reach out to us if we can be of any assistance in the future.
Thank you
ExpenseOnDemand
PS
Pamella Stoll
Posted 30 Apr 2025
ExpenseOnDemand manages our multi entity expenses effortlessly
Managing expenses across our 9 subsidiaries used to be a real hassle, especially when it came to reconciling credit card statements manually in Xero. Matching receipts for those transactions was another tedious manual process.
Since implementing ExpenseOnDemand, the Credit Card Auto Feed feature has transformed our workflow. It has eliminated manual processes through smart reconciliation, automation, and seamless multi-entity handling. This has significantly improved the accuracy and efficiency of our financial operations.
I highly recommend ExpenseOnDemand for enterprises managing complex, multi-entity operations.
Response from Expense OnDemand
Hi Pamella,
Thank you for your kind feedback. So pleased to read that our expense solution has indeed made a difference right from the start. We do believe this is a pain staking task done manually. Glad that being able to handle this complex task all from a single subscription has helped.
Do reach out to us if we can be of any assistance in the future.
Thank you
ExpenseOnDemand
TV
Tina Verlice
Posted 28 Feb 2025
Super Easy Expense Tracking with Xero & ExpenseOnDemand!
We recently integrated ExpenseOnDemand with Xero, and it has made expense management so much easier!
Before, we relied on multiple Excel sheets and emails with receipts for approvals—slow, cumbersome, and time-consuming. Now, our employees simply snap a photo of their receipts and submit them through the app. Approvals are quick and hassle-free, and everything syncs automatically with Xero.
The ExpenseOnDemand support team was incredibly patient and helpful during setup, making the transition smooth. Since integrating it, managing expenses has been stress-free and much faster. Highly recommend it for anyone using Xero!
Response from Expense OnDemand
Thank you so much for taking the time to post a review for ExpenseOnDemand!
We truly appreciate your support and are thrilled to hear that the platform is making a positive difference for your team.
If you ever have any feedback or need any assistance, we're always here to help.
MP
Marc Poverly
Posted 24 Dec 2024
Manual to automated expenses
Managing company expenses manually used to be a tedious task, but ExpenseOnDemand has completely transformed the process for us!
Our employees love how simple it is to submit their expenses now. They can just scan their receipts and submit them directly through the app, making the reimbursement process seamless.
Since we use Xero for accounting, the real-time syncing between ExpenseOnDemand and Xero has saved us a significant amount of time. At month-end, our finance team can easily review and process expenses without any additional hassle.
Transitioning from manual expense management to automation has been surprisingly smooth, thanks to their helpful guided videos!
Response from Expense OnDemand
Thank you so much for taking the time to post a review for ExpenseOnDemand!
We truly appreciate your support and are thrilled to hear that the platform is making a positive difference for your team.
If you ever have any feedback or need any assistance, we're always here to help.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.