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OnboardMe

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Reviews by verified Xero users.
5.0 out of 5 stars
11 Reviews

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AF
Alicia Freedom
Posted
5 out of 5 stars

Created a more time effecient process and payment options

Highly recommend. Has solved alot of our onboarding issues, and prevents using a majority of different platforms. Support is amazing, very effecient getting back to you and is open to listen to feedback and implement new ideas that can assist accoutning firms in their onboarding process. The only thing I found difficult is the integration betwen Xero practice manager and onboard me so I can generate invoices directly through onboard me. Although I believe this is my lack of skill set being able to set it up and not an issue with onboarme in it self.
SB
Stuart Bailey
Posted
5 out of 5 stars

Solved Our Onboarding Puzzle

OnboardMe has ticked all the boxes for our practice. Simpler to use than our previous software provider. We found OnboardMe to be easy to get up and running, with a really responsive support team. We use eForms to send out tax questionnaires to clients. And OnboardMe also has excellent integrations with Xero (for billings) & FYI (saving down completed proposals). Overall, OnboardMe has proven to be the perfect fit as the missing piece of our software puzzle.
RG
Racheal Graham
Posted
5 out of 5 stars

Client Onboarding all in one place

When I started my bookkeeping business, I was on the hunt for an affordable (and not overly complicated) way to send engagement letters to my clients. Enter OnboardMe. Easy to use, cost effective and the customer support is next level – Lee and his team are extremely helpful, friendly, quick to respond and listen to user feedback. OnboardMe has everything you need for client engagements, onboarding… and then some. It is continually evolving and improving, with customer support second to none. If you're a bookkeeper or accountant looking for a practical, affordable, and stress-free solution, I can't recommend OnboardMe highly enough.
DS
Deepak Singh
Posted
5 out of 5 stars

Fantastic App

We've been using OnboardMe at ProPartners Accountants & Advisers and it's been a fantastic addition to our practice. It makes onboarding new clients quick and smooth, and setting up and managing monthly subscriptions is simple. What really sets them apart is the team behind it. As a newer company, they've been proactive with their communication. Whenever we've raised an issue, they've come straight back to us with a solution. That level of support is hard to find. Great product, great people. Highly recommend it to any accounting firm looking to streamline onboarding and recurring billing. — Deepak, ProPartners Accountants & Advisers
SM
Sarah McCarthy
Posted
5 out of 5 stars

Streamlined Onboarding with Outstanding Support

We couldn't be happier with OnboardMe. It has streamlined our client onboarding and re-engagement process and brought a new level of professionalism to the client experience. Our clients notice the difference from day one. The integrations with Xero and FYI have been a big win for us. Client details flow straight through to our systems, eliminating double handling and keeping everything accurate and in sync across our practice. What really sets OnboardMe apart is the team behind it. Lee and the team are 100% dedicated to providing exceptional service and ongoing support, and our custom requests are always met with speed. They consistently overdeliver, and our only question is why we didn't implement it sooner! Highly recommend to any practice looking to modernise how they onboard clients.
TB
Travis Bacon
Posted
5 out of 5 stars

Best Addition to my Firm Stack

Deadset is one of the most valuable apps in my Stack. The onboarding experience for my clients is incredible. The support is top-notch, with same-day replies. Lee and the team really take feedback and have built an incredible product that handles onboarding, AML, invoicing, and more. I switched from a competitor and haven't looked back.
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