straightforward to use with easy communication

We onboarded several new clients quickly and linked to Telleroo, the support we received was amazing and the system itself is easy to use and gives confidence to the clients.

We've been using Telleroo in our practice for several months now (internally and with clients) and we are very happy with it. The support team are great (shout out to Esme!) and are extremely quick at responding/resolving any queries.

Always a speedy fix.

We’ve had a good experience with Telleroo. The customer service has been especially strong, the team are quick to respond and helpful whenever we’ve needed anything. Everything has been straightforward and easy to deal with, which has made the process smooth.

After a poor experience with a previous provider, security was my absolute priority when searching for a payment platform to handle payroll for my clients. As an accountant, my reputation is directly tied to the recommendations I make — so getting this right wasn't optional. Telleroo stood out immediately for the depth of their security features. The payee verification checks and bank account change flagging gave me confidence from day one — these are precisely the protections that prevent the kind of payment fraud that can be catastrophic for a business. The multi-layered approval flows added another critical safeguard, ensuring no payment moves without the right authorisation in place. These aren't just tick-box features that look good on a spec sheet; they genuinely work and they genuinely matter. What truly set Telleroo apart, however, was the support — and I say that as someone who works across a significant number of software platforms daily. In an industry where companies pull out all the stops during onboarding and then leave you to fend for yourself, Telleroo has been consistently attentive, responsive and genuinely invested in our experience long after the account was set up. Every question and every change we needed was handled with real care. It never felt transactional.