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Shopify integration by Xero

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Pricing from
GBP 12.00 per month
Reviews by verified Xero users.
3.1 out of 5 stars
131 Reviews

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DD
Darren Dalton
Posted 17 Feb 2025
1 out of 5 stars

Unable to use it for a month

Xero integration with Shopify is not working and hasn't been communicating with Shopify for almost a month. They also don't seem to know when it will be fixed but happy to charge for the app. 'Xero don't offer compensation for downtime due to an issue out of their control' (as per communication from Xero). This would also seem to be the monthly charge for a app/service that doesn't actually do anything. Try Amaka instead (or one of the others instead) ... similar price point and solid reviews.
SS
Sal Sannuto
Posted 16 Jan 2025
1 out of 5 stars

Where is Support?

I tried to contact Xero Central for support with this app but they told me to contact Shopify. I literally went around in circles. How in the world do we get support or ask a question? And where is the pricing listed? This app is like a deep dark black hole...
One person found this review helpful.
DG
Devon Gilchrist
Posted 13 Jan 2025
1 out of 5 stars

Usleless

There is no way to bring your inventory across from shopify to xero inventory with the transaction so this app doesn't solve any problems for me. Possibly ok for people running inventory programs plugged into shopify,
2 people found this review helpful.
TS
Tash Sordy
Posted 7 Jan 2025
3 out of 5 stars

sales feeding through

My app disconnected in october and I have reconnected but the sales dont seem to be feeding through I am not sure how to activate - its all connected
One person found this review helpful.
NW
Nicole Whittaker
Posted 8 Dec 2024
1 out of 5 stars

Parex Bridge

If you need the actualy Sales to be imported then Parex Bridge is a better app. This allows you to see overseas sales and set correct GST codes.

Response from Shopify integration by Xero

Hi Nicole, Thanks for stopping by to leave a review. We import all your overseas sales to Xero as 'Global sales' and allow you to set the correct GST codes to ensure that you can accurately account for these sales in primary sales tax return - the one you're submitting through Xero. If you have any questions about this or need further support please don't hesitate to reach out at https://central.xero.com/s/contact-support. Thanks, The Xero App Store team
MD
Maria D'Elia
Posted 2 Dec 2024
1 out of 5 stars

Significant limitations if you have multiple stores

I’ve been using your Xero integration app and appreciate the effort that has gone into creating it. However, I’ve encountered a significant limitation: the app only works effectively for businesses with a single store. Business owners note if you have multiple stores under the same ABN this will not work I strongly encourage xero team to consider enhancing the app to support businesses with multiple stores. This would make the app much more versatile and valuable to a broader range of users.

Response from Shopify integration by Xero

Hi Maria, Thanks for the review. We are sorry to hear the app didn't meet your requirements regarding support for multiple Shopify stores. We appreciate you taking the time to provide the feedback and will consider this in future improvements to the app. -The Xero App Store team
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.