Useless App & Services
Apparently our customer can't pay his invoice because a he needs a verification code. Which has been posted. Customer support is zero its like pulling blood from a stone trying to retrieve information. Still don't understand why. Wont use again.
Statements - Pay now Button
Please add the pay now button to the customer statements in addition to Invoices.
Horrible for business
Integration with paypal was fine. The issue arose when I tried to process payments through the Paypal here card reader. Trasnactions as low as $300 being declined. They had already held my first transaction that had been paid through the zero invoice for 21 days. Then they decided that I was limited on how much I could accept for each transaction and told me I had to fax them an invoice and prove that I was a business (my EIN apparently wasn't good enough) before they would approve me to lift my limitations! I don't have time to play games so I dropped them and will be using another form of payment software. Now I know why you always see Square or Clover at businesses and not PayPal
DON'T USE THIS METHOD TO GET PAID. THEY WILL CHARGE 2.9%+0.30.EVEN IF THE SALE IS CANCELLED AND CUSTOMER HAS BEEN FULLY REFUNDED, YOU STILL PAY THE FEES
DONT USE THIS METHOD TO GET PAID. THEY WILL CHARGE 2.9%+0.30. I WAS CHARGED £52 FOR AN INVOICE TO GET PAID. IMAGINE NUMBER OF £52 YOU HAVE TO PAY. DONT USE THIS APP!
hi please could a xero specialist access the xero system and remove the feeds that were drawn into the system for the periods 11/11/2019-29/12/2019 on all our paypal bank accounts? it is laborious and time inefficient to remove these transactions in order to reconcile the accounts (there has clearly been corruption in the feed and data not drawn through, unfortunately I cannot say where and the accounts are interlinked so need to reconcile all for year end) I have spend considerable hours reconciling the larger accounts only to find the transactions disappearing in others upon closing. if xero backend could simply remove the bank import feed data completely it would solve the problem
Response from Xero
Ooo sounds like a bit of a pickle there, Candice. 🤔 I just wanted to hop on here and highlight that this page is just for reviewing PayPal's integration with Xero as a payment service - so each user is only able to comment on this post once. To work this through with our Support crew, I suggest raising a case with them (by following these steps (https://central.xero.com/s/article/Get-help-from-Xero-Support#Web)) and they'll be more than happy to help. Cheers. 😊