We have been with SimPro for 4 years, despite costs of subscription almost doubling, we have experienced downtime where there is no accessibility by trades in the field or office staff, loss of data meaning hours of work lost and having to be regenerated (so work is typically typed in word or similar and copy and pasted) the SimPRO service personnel don’t listen to the feedback of customers, and once the investment has gone into the setup ($3k+ in 2021) you are at a ransom to the price increases, 2 this year! Look around for feedback from other customers before making a decision to invest in SimPro, many are planning a transition despite the difficulty in doing so.

Secret prices mean no sale.

Overall very good,

I have use Simpro for 4 year, I like the system. The system helps operation and accounts team to understand each other,.

I cannot integrate everything from simPRO to Xero. the things i have managed to send over, well, they don't exist on Xero? What is the point ? Getting a bit fed up with Xero..

I joined the company just over 14 months ago and have been learning all the things that can be done in the system. Really wanting to get the mobiles happening for our installers. Currently there is too much information showing through to the mobile from the job to implement this to the team.