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Projectworks

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Reviews by verified Xero users.
4.8 out of 5 stars
65 Reviews

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DM
Darryl MacKenzie
Posted 11 Dec 2024
5 out of 5 stars
Great product so far, a big step up from previous project management software, and especially like the ability to extract information from the database via SQL to create some in-house reports and dashboards. Excellent customer support!

Response from Projectworks11 Dec 2024

Hi Darryl, thanks for taking the time to leave us a review, we really do appreciate it! We're proud of the support Zabe and the team offer and it's great to hear that is shining through. We're looking forward to offering more advanced reporting features in 2025, so watch this space! Our new functionality should make it even easier and faster to uncover actionable business insights.
TB
Tessa Boer-Mah
Posted 23 Oct 2024
5 out of 5 stars

Timesheets and a whole lot more

I had grown my business from 1-5 employees using Clockify for timesheets, but found it lacked the financial analysis needed to grow my business further. Projectworks has allowed us to keep track of works in progress, assign different user permissions for handling financial reporting and invoicing. We've found the forecasting and resourcing tools are also very useful and it is easy to use. We have now been able to double the size of our team using Projectworks.

Response from Projectworks23 Oct 2024

Hi Tessa, we're so glad that Projectworks has enabled you to take your business to the next level. That's exactly what we aim for - helping firms like yours to scale and make an even greater impact through their expertise. Thanks for being such a great advocate for us! Let us know if you have any suggestions for improvement in the future at support@projectworks.io.
SA
Sarah Allen
Posted 9 Oct 2024
5 out of 5 stars

A giant leap forward for our business systems

We're a professional services consultancy with four NZ-based entities. We are enjoying Projectworks and found the transition from WFM very smooth. Being able to have four entities in the one PW linked to four separate Xero businesses helps to simplify processes like intercompany subcontracting. We’re seeing the benefits already with our monthly invoicing, and people just prefer using it! There is potential to see more benefits as we get deeper into some of the resourcing and forecasting functionality too. The integration with Xero and 12d Synergy is key to simplifying our admin processes. Projectworks is a great product. We’ve been impressed with the responsiveness from the support email too.

Response from Projectworks10 Oct 2024

Hi Sarah, this is excellent to hear! We know how hard it can be to manage work across different companies, so it's fantastic that Projectworks is helping you streamline projects across all four of your entities. Thanks for sharing such a kind review - and we're so glad that you've experienced a seamless transition from WFM! Can't wait for you to dig into resourcing and forecasting too.
SD
Simon Drummond
Posted 30 Sep 2024
5 out of 5 stars

Great switch from WFM for an SME consultancy with multiple entities

We used WFM for many years before Xero inexplicably retired it. One of the drawcards for us was the ability to house multiple organisations within the one interface. As a SME consulting firm operating in several countries, this amalgamation provided us with much greater business visibility as well as a streamlined intercompany billing process.The Projectworks offering also tied in several niggling company processes that were previously housed in other systems (e.g. leave applications, expense records etc). Couldn't recommend it more.
One person found this review helpful.

Response from Projectworks30 Sep 2024

Hi Simon, we're really glad to have you onboard and appreciate you taking the time to leave such a great review! We've made an effort to support ex-WFM users, and it's great to hear that you're able to streamline your operations by consolidating multiple entities under the all-in-one functionality of Projectworks. We look forward to supporting your successes! As always, if you have any additional feedback, feel free to drop us a note at support@projectworks.io. Thank you for being such a great advocate for Projectworks - receiving feedback like this helps us know we're on the right track.
SW
South West Ltd
Posted 25 Sep 2024
3 out of 5 stars

Free trial not available without sales contact

Tried to start a free trial but you are directed to input details and book a demo/sales pitch, this means waiting up to a week for appointment availability and delaying our business progression.

Response from Projectworks26 Sep 2024

Hi Andrew, we've since resolved this and you are now in a free trial. This happened because trials requested in the UAE incur a slightly different process before the trial is spun up. Thank you for letting us know of your issue, and I am confident that you will consider revising our 3-star score once you have experienced Projectworks' functionality and how it can help your business. Thank you for your patience. For support in future, feel free to reach out to our Customer Success team at support@projectworks.io.
CS
Craig Shipman
Posted 25 Sep 2024
4 out of 5 stars

It Works !

Having used many project management tools across the years, I'm very happy to have landed on ProjectWorks. The tool is simple, intuitive and easy to use, while it lacks some advanced reporting that can easily be done in external tools. I'd recommend it for medium sized businesses especially those that have grown fast and maybe outstripped their current toolset.

Response from Projectworks25 Sep 2024

Hi Craig, thank you so much for being a long-term Projectworks user and for leaving this kind review. We appreciate you! It's great to hear that you're continuing to find the platform intuitive and easy-to-use. Regarding advanced reporting, our direct data connection allows users to extract Projectworks data into their existing reporting solutions like Microsoft Excel or Power BI, if our built-in reports don't meet all of their needs. We're very pleased to receive your recommendation and, like you, are confident that we can serve larger businesses that are growing out of their limited software toolset! As always, you can stay in touch via our Customer Success team at support@projectworks.io.
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