The integration bypasses the traditional sales tax tracking and reporting system in Xero, which can make reporting sales tax difficult, since neither of the other platforms have very good sales tax reports. If mapping isn't kept up to date, data can be lost. Anything that isn't mapped (new categories) is dumped into the universe. There is no holding pattern for items that don't already have mappings set, no warning system that information isn't going to be included in the sync. It's free - but you get what you pay for. There are other inexpensive options out there that do a better job.

Ruby, Amaka Support, was incredibly patient with me as an IT challenged human, and she got everything working properly.

Good service with timely response

Julius was very helpful with helping me with the Square integration.

Good integration between Xero and Square, helpful customer service

Helpful, prompt and able to fix issues in a short space of time, thanks!