We’ve been using Karbon for over a year now and haven’t looked back. The platform has genuinely streamlined our workflow, helping us manage tasks more efficiently and stay organised. One of its biggest strengths is the visibility it provides across the entire team’s workload. Karbon has become an essential part of how we operate, and we’d happily recommend it to any team looking to improve collaboration and workflow management.

We have found Karbon to be integral to growing our firm efficiently and effectively. The email management and one source of truth are a necessity. Workflows and automations have reduced the need for unnecessary admin. Can't wait to see what Karbon release next.

Karbon has been a game changer for us. I have had it for 6 years now and it has allowed me to scale my business and have clear procedures, visibility over all tasks and where each team member and client file is at. I'm so glad that I signed up when there was only 3 of us as I would never have been able to scale to the 7 that we are now. The email sharing and visibility has also been fantastic. Support is very responsive and they are always coming out with new improved features that are helpful. I love it!

We’ve been using Karbon since 2020 and it has become a core part of how we manage our practice. It gives us clear visibility over jobs, deadlines and responsibilities, and supports structured workflows without overcomplicating things. It’s been a reliable platform as our firm has evolved. Bianca has come on board as our account manager in the last few months and has been very attentive. She’s proactive, easy to work with, and has taken the time to understand how we actually use Karbon day to day, which has made the support feel practical rather than generic.

Karbon is a solid workhorse if you run a professional services firm and you actually care about accountability, visibility, and not losing work in someone’s inbox abyss. At its best, Karbon forces operational discipline. Work is tracked, owners are clear, deadlines are visible, and nothing can quietly die in someone’s email like an unsolved murder mystery. If you are scaling past “I can hold this in my head,” Karbon earns its keep fast. The real strength is workflow plus communication in one place. Tasks, emails, comments, timelines, all tied together. It reduces the “Who’s doing this?” and “Did anyone reply?” conversations that slowly rot teams from the inside. That said, Karbon is not forgiving. If your processes are vague, your team avoids structure, or leadership likes winging it, Karbon will expose that brutally. It does not fix messy thinking, it spotlights it. Some people call that a flaw. It isn’t. It’s a mirror. Reporting is decent but not magical. You get useful operational insight, not a crystal ball. You still need to think. Shocking, I know. The UI is functional rather than delightful, and onboarding requires commitment. Half-arsed setup equals half-arsed results. This is not a plug-and-play toy, it’s an operating system. Bottom line: Karbon is excellent for firms that want control, clarity, and scale without chaos. If you want something light, optional, or vibes-based, look elsewhere. If you want fewer dropped balls and more uncomfortable truths, Karbon will happily deliver both.

We've been using Karbon since 2017, and it has truly transformed the way we run our practice. The platform helps us stay on top of all our workflows, from team tasks to client communication, all in one place. Having access to everything in one central hub means nothing slips through the cracks, and our team collaboration has never been smoother. Karbon has made managing our operations more efficient and has improved the experience we provide to our clients. Highly recommend for any growing accounting practice!