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Reviews by verified Xero users.
4.9 out of 5 stars
24 Reviews

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Rik Ballerini
Posted 31 Jan 2024
5 out of 5 stars

Been using this app for years now

A great app for any service industry business where processing jobs on site is needed. I like the signature part of it as I can get proof that I've been and done the job and it's been signed off. You can add stock with post numbers and prices for regular consumption and varying labour costs for work in different areas or with different pricing structures for different business customers. Early days I had long delays with issues being resolved and reflected that in my review. I'm happy to say I've now deleted that review and this is a current true reflection of my experience. Nowadays I get quick responses and resolutions to problems I raise.
One person found this review helpful.

Response from iTrade

Thank you for your updated review and continued support over the years! We're delighted to hear that iTrade has been a valuable tool for your business, especially with features like signature capture for job verification and the ability to manage stock and varying labor costs. We apologize for any issues you experienced in the past, but we're glad to know that our support team is now providing quick responses and resolutions. Your feedback is incredibly important to us, and we're committed to maintaining and improving your experience with our app. Thank you again for sharing your positive experience!
Janice D Souza
Posted 30 Jan 2024
5 out of 5 stars

Trade Perfect

We have been working on ITRADE for awhile now and the more we use it the more convenient it is. To do simple things from reminders for up coming projects or events. Daily scheduling. This is a great app.

Response from iTrade

Thank you so much for your positive feedback! We're thrilled to hear that iTrade is becoming more convenient for you with continued use. It's great to know that our features, from reminders for upcoming projects to daily scheduling, are making a positive impact on your workflow. We appreciate your support and look forward to continuing to provide a great experience for you!
Tasha Hafoka
Posted 14 Jan 2024
5 out of 5 stars

Trade Efficient

We have used 2 other popular trade software but Itrade has so many more features and it continues to improve. I suggest you invest in further training to get the best out of Itrade. Awesome customer service too.

Response from iTrade

Thanks Tasha. One tip I often tell our awesome users is to look through the various “Options” menus as these menus are a bit of a giveaway as to what you can do in the various modules. Thanks again, Dom

Response from iTrade

Thank you for taking the time to share your positive experience with iTrade Tasha. We're thrilled to hear that our software stands out compared to others you've used, and that you're finding our features beneficial to your business. We welcome any suggestions you may have as this helps us continue to develop our solution in line with our customers needs. We're also pleased to know that our training & customer service has met your expectations. Our team is committed to providing exceptional support and ensuring that our clients have the best possible experience.
Jared Robinson
Posted 14 Jan 2024
5 out of 5 stars

Stay on track

Great software for organising the work day of your team, with prompt support and new features being added regularly via a user suggestion system that actually listens to the needs of its users.

Response from iTrade

Thanks Jared, yes we really appreciate it when users take their time to give us suggestions, and so we created the suggestion voting system allowing us to prioritise the most wanted features first, and we are going to have some great new stuff coming in 2024. The best is yet to come!
Mark Rosewell
Posted 13 Jan 2024
5 out of 5 stars

A vital tool for my business!

Great job software for Electricians. All my photos, certificates, notes, visits etc all locked away without any hassle. And invoicing to zero is stupidly easy, can’t imagine not using it to be honest. Highly recommend this software for any business wanting to simplify their admin.

Response from iTrade

Thank you so much for your enthusiastic review Mark! We're delighted to hear that our software has become a vital tool for your electrical business. It's great to know that the features like photo storage, certificate management, note-taking, and simplified invoicing to zero are making your administrative tasks easier and more efficient. We love that our software has become an indispensable part of your daily operations. Your recommendation to other businesses looking to streamline their administration is highly appreciated and motivates us to continue improving and delivering solutions that meet the needs of professionals like yourself. Thank you again for your support and for choosing our software. We look forward to continuing to support your business's success.
Eddy Murati
Posted 10 Jan 2024
5 out of 5 stars

Best APP I came accross

After trying few other similar APPs, found this one does best job. Though, there is a room for furthered improvements.

Response from iTrade

Thank you for taking the time to share your experience with iTrade Eddy. We're delighted to hear that after exploring other options, you've found our iTrade to be the most effective for your needs. If you have any specific suggestions or features you'd like to see enhanced, please feel free to reach out to us. Your input helps us optimise iTrade for our customers.
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