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Hubdoc

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Reviews by verified Xero users.
3.6 out of 5 stars
148 Reviews

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Tracie Rendell
Posted 31 Jan 2024
1 out of 5 stars

Hubdocs No longer works

For the last week or so, Hubdoc no longer works on mobile. Trying to log in, because you also need to confirm it's you just send you on a continual loop. This makes it cumbersome to get receipts uploaded, which is why I used Hubdoc. I've deleted it now.
2 people found this review helpful.
DM
Debra Mignola
Posted 18 Jan 2024
1 out of 5 stars

Only 3 direct connects and cannot get date format correct

1. I report issues with Hubdoc using the date format I have set up in our Hubdoc settings regularly, with examples. They never fix it. They constantly reverse the month and year. Yes, I've tried changing my format settings. 2. I previously paid for a document management service that automatically grabbed all of my bank statements. I was happy when Xero acquired one to reduce that bill. Unfortunately I learned that Hubdoc ONLY CONNECTS TO THREE BANKS!! Useless as a document automation/management.
2 people found this review helpful.
AN
Adele Niemand
Posted 14 Sep 2023
3 out of 5 stars

Not working well with Apple; great with Android

Mobile App works really well with Android; Apple phones could not get authenticator to work so our company need to consider an alternative app. Integration to Xero was very good and for the users looking for integration of individual expense items....this app will give you that to ensure easy reconciliation with payments coming through the bank
3 people found this review helpful.
DC
Dennis Chen
Posted 24 Aug 2023
1 out of 5 stars
Xero is neglecting hubdoc and its features are pretty useless against dext or autoentry. The app is glitchy and it takes forever to be published.
14 people found this review helpful.
SV
SANTA VAN DYK
Posted 8 Aug 2023
2 out of 5 stars

Upgrades needed

Overall not that bad, but the app can work on some useful upgrades so that the AI reads the info on invoices 100% correctly as I had numerous issues where the app publish a tax invoice as a credit note or duplicates line items in Xero.
6 people found this review helpful.
GK
Gabriele Kemkes
Posted 3 Aug 2023
5 out of 5 stars

A real game changer!!

Hubdoc has made my life so much easier, and transforming pdf bank statements into csv files works great, I was really impressed.
5 people found this review helpful.
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