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The Portal Genie

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Reviews by verified Xero users.
5.0 out of 5 stars
8 Reviews

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KC
Kinesh Chinasamy
Posted
5 out of 5 stars

Helpful

Great App, The Team are helpful and always willing to go the extra mile especially having this as a new app within our firm! Looking forward to a brighter future!

Response from The Portal Genie

Thank you so much for the fantastic review! We’re delighted to hear that our team has been helpful and supportive as you introduce the app within your firm. We’re excited to be part of the journey and look forward to a bright future together! 🚀
KA
Kamogelo Alamu
Posted
5 out of 5 stars
Geoff's assistance was the quickest I have ever received in my entire working career. I learned to use the Portal Genie seamlessly with his assistance.

Response from The Portal Genie

Thank you for the amazing feedback! We’re thrilled to hear Geoff was able to assist you so quickly and get you up and running seamlessly with The Portal Genie. We’ll be sure to pass on your kind words to him. Thanks for choosing us! 😊
AR
Anina Rowland
Posted
5 out of 5 stars
We had a super awesome experience with the assistance, the app and the connecting of the app. The explanations and the details was provided with so much patience! Well done! And the after sale support is still great!

Response from The Portal Genie

Thank you for the wonderful feedback! We’re so pleased to hear you had a great experience with the setup, support, and our team’s guidance along the way. Providing patient, ongoing support is incredibly important to us, and we’re delighted to know it’s made a difference. Thank you for being part of The Portal Genie journey! 🌟
EP
Enrico Prins
Posted
5 out of 5 stars
We’ve had an excellent experience using Portal Genie integrated with Xero at E Prins & Associates - Accountants. The platform gives our clients seamless access to their statements, invoices, and credit notes at any time, which has significantly improved efficiency, communication, and overall client service. Portal Genie is user-friendly, easy to customise, and has added real value to our day-to-day operations. Their support team has been professional, responsive, and extremely helpful throughout the entire process. We highly recommend Portal Genie to businesses looking to improve client experience and streamline their customer communication through a reliable and customer-centric solution.

Response from The Portal Genie

Thank you for such a fantastic and detailed review! We’re delighted to hear that The Portal Genie is adding real value to E Prins & Associates and helping you deliver an even better experience to your clients. It’s especially rewarding to know that the Xero integration, customisation, and ongoing support have made a positive difference to your day-to-day operations. We truly appreciate your recommendation and look forward to continuing the journey with your team! 🚀
YL
Yvonne Lubbe
Posted
5 out of 5 stars
We’ve had a great experience with Portal Genie integrated with Xero. It gives our clients easy access to pull their own statements, invoices, and credit notes, which has really improved convenience and communication. The platform is easy to customise, and their friendly and helpful team continue to provide great support throughout the process. Recommended for businesses that value customer centricity.

Response from The Portal Genie

Thank you for the great review and recommendation! We’re delighted to hear that The Portal Genie is making it easier for your clients to access their documents while improving convenience and communication. It’s wonderful to know our team has supported you along the way. We truly appreciate your support and look forward to continuing to add value to your business! 🌟
CO
Charmain Olckers
Posted
5 out of 5 stars

Seamless Integration & Great Support

The integration works really well and has helped streamline processes between systems. The team has been proactive, knowledgeable, and supportive from start to finish.

Response from The Portal Genie

Thank you for the fantastic feedback! We’re delighted to hear that the integration has helped streamline your processes and that you’ve had a great experience with our team. We really appreciate your support and look forward to continuing to make things seamless for you! 🚀
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.