We recently started a trial with Jobber, the system seems fairly straight forward to use and we were hoping to take some time to get to know it. PLEASE NOTE - It does not automatically import client list or existing and completed quotes / jobs, so you will have to start fresh with Jobber and store existing data in Xero or try to upload to jobber if that is possible. When I imported client list from Xero to Jobber it did not import quite right which I was going to try and do again, I have now seen that Jobber has automatically DELETED INFO in Xero and amended our client contact details incorrectly! This is extremely frustrating as there is now no way to revert this or get the stored information like addresses and contact details back!!!

Take the time to trial this appropriately. The sales pitch versus reality were two different matters. No 2 way sync with Xero and a number of workarounds were adding significant administrative time. The customer portal doesn’t show job titles and having a number of workarounds meant customers became confused and frustrated. Terrible corporate model for dealing with issues. Sales pitch said yes it does XYZ, yet system didn’t do it and the workaround was poor. You’ll spend more time explaining your issues only to be passed onto the next person without resolve. Not recommended for Australasian market.