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Ignition

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Reviews by verified Xero users.
4.9 out of 5 stars
554 Reviews

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JD
Jon Davies
Posted
5 out of 5 stars

Excellent service and a great system

Having used Ignition for the past nine months, I’ve also been impressed by how the software continues to evolve. Regular enhancements and tweaks show that the team is actively improving the platform, and they genuinely take user feedback on board. The system works really well for us, and the combination of a great product and excellent customer support makes it easy to recommend. The support team really stands out. Whether it’s a quick question or something more involved, they’re always helpful, responsive and make sure they follow up.
SH
Susan Holtmeulen
Posted
5 out of 5 stars

More than I expected!

I started my journey with Ignition for contract agreements and client payments, that in itself has been a game changer. I now utilise, forms, templates and documents for client onboarding and document signatures. After a meeting with the team, I am also using the AML compliance option. The functionality is boundless and I am one happy customer. :-)
ND
Nathan Du Plessis
Posted
5 out of 5 stars

Great Service

We use ignition extensively and Sam Larkings was very accommodating in providing us with training, when it suited us. Knowledgeable and a good product. I can definitely recommend their services and product.
HK
Heather Kingsley-Thomas
Posted
5 out of 5 stars

Working with Ignition is a breeze

The team at Ignition are really responsive and provide support when needed. As a new user, I have had training from Peter and also great support from Brendon. I would definitely recommend Ignition to anyone.
SC
Sebastian Caruso
Posted
5 out of 5 stars
The product has been a staple in our firm for over 6 years. By far one of the most innovative, consistently approachable and business savvy in the Xero Partners Ecosystem.
DI
Daniel Izzo
Posted
5 out of 5 stars

Goes Beyond Proposal Software

Ignition has become much more than proposal software for our firm. The onboarding process was seamless, the support team is excellent, and the client experience is second to none. The standout feature for us has been Ignition Labs. The pace of innovation and continuous improvement has been a game changer, with new features regularly solving real problems and improving efficiency. Highly recommended for any accounting or advisory firm looking to streamline onboarding, payments, and client engagement while delivering a premium client experience.
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