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By ShiftCare
4.82 out of 5 stars
Your all-in-one NDIS Software, ShiftCare gives teams and care providers everything they need to manage rostering, billing & invoicing, documents, and progress notes all in one place, including a mobile app for caregivers on the go.
out of 5
Reviewed by
Xero users
Listed for
1 year
May 2023
Key functions
Time tracking


ShiftCare is a user-friendly care management software platform designed to streamline processes and enhance productivity, enabling care providers to focus on what truly matters; delivering highly personalised client care, while growing their business.

With ShiftCare's cutting-edge technology, planning and organising teams, shifts, and rosters becomes simple and intuitive. The software offers features like recurring shift bookings, clock-in functionality, and GPS location verification, ensuring seamless coordination. Collaboration is fostered through instant access to comprehensive client profiles, care plans, progress notes, and more, enabling efficient communication and information sharing among staff.

ShiftCare's job board allows support teams to post available positions, enabling staff to view real-time openings and apply for shifts immediately. Custom criteria can be set up to match the right staff with the appropriate opportunities. Additionally, shifts can be assigned on a first-come-first-serve basis or require approval, optimising efficiency and fairness.

From comprehending clients' unique needs to tracking their progress, ShiftCare's care management features simplify support management, enhance accountability, and reduce stress. Client profiles encompass care plans, goals, optional family access, progress notes with customisable templates, and a centralised document management system, ensuring compliance and facilitating seamless updates with automated reminders.

Bookkeeping becomes effortless with ShiftCare's integrated invoicing, billing, timesheets, and expense management. The software allows for automatic invoice generation and bulk uploads, significantly reducing administrative time by up to 90%.

ShiftCare remains at the forefront of innovation, continually introducing new features to enhance user experience. Recent releases, such as private notes, job board, and customisable note headings, demonstrate our commitment to addressing industry pain points. With an outstanding customer satisfaction score of 96%, ShiftCare's product-led growth strategy establishes its position as a leading solution in the care management space.

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ShiftCare + Xero

Sync pay items and staff timesheets with Xero payroll.

Reviews & ratings

4.8 out of 5 stars
40 Reviews

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Most recent reviews

David Lovell
Posted 23 Jul 2024
5 out of 5 stars
Excellent product and integrates well with xero

Response from ShiftCare

Thanks for your review David!
Elizabeth Weston-Flower
Posted 23 Jul 2024
5 out of 5 stars

Direct Community Care & ShiftCare

ShiftCare is our preferred choice for supporting our NDIS business. Its intuitive features, simple scheduling, and rostering apps are user friendly, as is its Xero integration for invoicing and payroll purposes, which greatly facilitates our business operations.

Response from ShiftCare

Hi Elizabeth, thank you for your review. We're happy to hear our features have helped to improve your business operations.
Angela Ridley
Posted 19 Jun 2024
4 out of 5 stars

shiftcare review

I have been using ShiftCare for managing our care schedules and I couldn't be more pleased with the experience. What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and coordinating care incredibly efficient. The real-time updates and notifications ensure that everyone is on the same page, which greatly reduces any confusion or miscommunication.

Response from ShiftCare

Hi Angela, thank you for your review. We're glad to hear you find our software user-friendly and that it has helped you to organise your team better.

Additional info

Shared data

Timesheetsshared from ShiftCare to Xero
PayItemsshared from Xero to ShiftCare


Time trackingCRM



App details

By ShiftCare
Added in 2023


Australia, Canada, New Zealand, United States




Setup walkthroughContact


02 8311 4101



Get started with ShiftCare

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