Egbert Ian Salta
Cancelled Subscription but They KEEP Charging my Credit Card
Due to downsizing operation of one of our clients, we cancelled the subscription since September but it keeps charging our account October and might still continue. The support does not respond and they have no action on this matter. This could be a potential scam app developer, beware... Until the two months charge has been reverted back to my account, this will remain as 1 star
Was considering this as the perfect low-cost solution to my need to pay vendors who only accept checks until I had one issue, which they fixed immediately, even responding to me on a weekend to tell me about it. So I'm changing my two star review to five stars.
Does it print payroll checks?
Canadian based xero user. We print about 20-40 cheques a week. Our team has been using Checkeeper for at least a year while waiting for Xero to allow Canadian companies to print checks natively. I do know Xero has recently released this feature for Canada (dont know what took so long), and will reassess whether we need Checkeeper. Checkeeper works pretty well. Can print a cheque without a prior bill in Xero posted or will search Xero to pay any posted bills. Perfect! Can choose which account you are writing the check out of as well. Big Con: Can cut cheques from any bank account, but checkeeper doesnt track it for you. It doesnt split or filter your payments by bank account. It essentially keeps a running listing of what cheques you have printed via Checkeeper. We print cheques primarily in CAD but do have Canadian based, USD bank accounts. We had previously used Checkeeper only for our primary Canadian account, and used handwritten cheques for our USD payments. Now that Xero has released native cheque payments, we may transition Checkeeper to print USD cheques going forward, as Xero only allows you to print cheques in your base currency. If I were operating in one currency only, or just one bank account, it'd be 5 stars.
Review: Checkeeper, Print Cheques Online (http://whichaddon.com/reviews/checkeeper-print-cheques-online/) Checkeeper is a fantastic Addon that integrates with Xero to provide a solution for an aged process of issuing cheques and makes it all fancy and new. I remember, going back now almost 17 years when I first started out in accounts back in the late 90’s. How almost every payment was made via cheque, and it was quite rare to make electronic payments. The process was time consuming and depending on the size of the business month end payments could take almost a day processing and writing up and then mailing cheques. I’m sure some of us older readers remember those days, and not always fondly. Please read the full review (http://whichaddon.com/reviews/checkeeper-print-cheques-online/)on www.whichaddon.com
So here are some frustrating pieces of the integration: Checks do not print line items which would be very nice for the voucher of the check... The system does not automatically create a check the transaction ---So really what needs to happen is that you go to xero -> create your vendor if they do not already exist ->enter your transaction and click approve -> login to checkeeper.com, click on each check you need to print enter the check number and select the bank account -> click print -> once printed, mark the check as printed -> then go back to xero, find the transaction, click the payment related to the transaction -> click options then select pay by check -> then enter the correct check number and the memo.... A lot of steps for this process. For those that are not as tech friendly, this is overwhelming. Would be nice if your contacts had a history of checks printed in checkeeper. It does not have to reference the xero history, but it would be nice. Here is a big one. Xero has a nice feature of Expense claims for employees. Unfortunately there is no support from Checkeeper for this. I would use this alot in xero but this is useless considering I do cannot print the reimbursement check for an employee