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ServiceM8

By ServiceM8
4.56 out of 5 stars
Free 14 day trial available
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Pricing from
NZD 29.90 per month
The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.6
out of 5
Reviewed by
301
Xero users
Try this app
Free 14 day
trial available
Priced from
$29.90
NZD per month

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole traders up to 20 staff.

With ServiceM8 you can:

  • Create digital job cards
  • Schedule jobs & staff
  • Track staff GPS locations
  • Dispatch urgent jobs
  • Quote & invoice on site
  • Track time on site
  • Take contactless payment on site
  • Complete job checklists
  • Capture signatures
  • Review job & client history
  • Save job notes, photos & videos
  • Produce PDF forms, certificates & reports
  • Email & text clients
  • Catalogue & service client assets
  • Accept online bookings
  • Manage your phone calls
  • Get a website & email address
  • Sync invoices & payments with Xero

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Win more Work With professional quotes and better communication, you’ll win more new work and earn repeat customers.

Complete more Work On average businesses using ServiceM8 complete 30% more work in the first 3 months!

Get Paid Faster Produce professional invoices in seconds and even take payment before you leave the job.

Whether you're in electrical, solar, plumbing, heating, gas, HVAC, refrigeration, fire protection, access control, lawn & garden care, pool care, cleaning, property maintenance or pest control — ServiceM8 can help you run a more productive, professional & satisfying business.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6 out of 5 stars
301 Reviews

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Most recent reviews

PA
PJS Admin
Posted 31 Mar 2025
5 out of 5 stars

Overall a seamless experience

We love Service M8, it's so useful to keep track of all our service jobs. The new updates have been really intuitive and solved some previous little annoyances so we're very happy. We've spoken to online help a few times and they've always solved the problem almost straight away so customer service has been great. We do have a slight syncing issue with some invoices in Xero but we've been given a workaround that we're happy with so we highly recommend service m8.
SD
Simon Dann
Posted 28 Mar 2025
5 out of 5 stars

Brilliant Software/App, Just Keeps Getting Better...

I knew the functionality for this would suit my business, my biggest frustration is that I am not using it to its full potential but thats just because it keeps on giving more and more! I find some great new options and functions all the time and the more I use it...the better it gets.
PQ
Peter Quinlan
Posted 27 Mar 2025
5 out of 5 stars

Little Ripper

Not being the sharpest tool in the shed when it comes to computers I found the help and support from ServiceM8 got me through those early teething problems. Now it's just so easy - send customers bookings, convert them to jobs, send invoices, upload photos, link to Xero. Budda Bing Budda Boom job done.

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Invoicing and jobsTime tracking

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@servicem8.com

Follow

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14 day free trial available

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