You’re on the New Zealand site
  1. Back to app listing


Reviews & ratings
4.8 out of 5 stars
16 Reviews
5 star(81%)
4 star(13%)
3 star(6%)
2 star(0%)
1 star(0%)

Most recent reviews

Graeme Preston
Posted 21 Sep 2023
4 out of 5 stars

Be aware UK users!

iTrade is generally very good and a lot better than most. However, be aware UK users, iTrade does NOT support Domestic Reverse Charge VAT and seems highly reluctant to do so even though their main competitors do. This is a massive problem for all UK trades involved in the Construction Industry.

Response from iTrade

Sorry we currently do not offer DRC, however, we have this added to our suggested features list which helps us prioritise the most important features our users would like. We like to ensure all our customers get the best value for money, our suggested feature list helps us know exactly what our customer needs and priorities are. We make sure every user gets an equal chance to vote and make suggestions to make iTrade the best possible software on the market.
Rik Ballerini
Posted 21 May 2021
3 out of 5 stars

Great most of the time

I really like a lot of things about this app but it can be let down by the length of time it takes to resolve technical issues with the website. It may be that it's because my devices are android but sometimes i've had to wait months for issues to be resolved that are really impacting on my time in the field. To be totally fair i've also had a problem solved almost instantly once but occasionally something gets changed in the website and it makes use of it on tablet or mobile almost impossible. If they could resolve this delay then i would've rated this higher.

Response from iTrade

Thank you for taking the time to share your review Rik and for your positive feedback, We are sorry to hear that you experienced delays that impacted your time in the field, we strive to deliver excellent customer service and value your feedback, please feel free to reach out to iTrade support if you are having any further issues.
Rob Winchester
Posted 23 Mar 2021
5 out of 5 stars


Since using this app i have reduced my paperwork hours in the office dramatically. I love the ease of use and how basic it is to use. Highly recommend to everyone.

Response from iTrade

Thank you for your positive feedback Rob, great to hear iTrade has been making life easier!
Mike Hall
Posted 23 Mar 2021
5 out of 5 stars

Awesome product.

We have been using ITrade for the past 5 years. All I can say is- AWESOME. It has streamlined our business and it is always being upgraded. The team listen to their customers and make it better and better. It links with Xero seamlesly, making it a great all round business package.

Response from iTrade

Thank you for sharing your feedback Mike, our best ideas come from our customers, and we are always listening. We are determined to provide the only Job management app you'll ever need.
Matthew Scott
Posted 7 Jun 2017
5 out of 5 stars
We operate a Security Company in Hamilton, NZ. Up until recently we had a mismatch of accounting software combined with a calendar system for our operations. We've since made the switch to iTrade and Xero over the last few months and it's been nothing short of revolutionary for us as a company! It's simple to use and very powerful at the same time. Our staff have adapted to it very easily, now it's paying dividends through the shear efficiencies. Dom is great to deal with. Any suggestions we have had have been met with either an explanation on how to achieve what we are trying to achieve a better way or, he has then implemented a feature in an update as per our suggestion. You simply don't see this level of service elsewhere! Top rating from me, I would happily recommend iTrade to other businesses!

Response from iTrade

Thanks for sharing your feedback Matthew, great to hear that iTrade has made a positive impact on your business. Our best ideas come from our customers, and we are always listening. We are determined to provide the only Job Management app you'll ever need.
Deni Vanin
Posted 30 Jun 2016
5 out of 5 stars
Well apart from agreeing with every comment made before me here, I cannot express how I sincerely wonder if I did not stumble across iTrade through Google adwords after trying nearly every job management / invoicing / quoting app in the Xero addons section while we were just beginning to feel the pressure building in the admin side of things if we would be running as smooth as we are now!. Hitting the 5 year mark with Te Awamutu Glass, all of a sudden nearly all of the software and systems we used and created did not work effectively anymore, to be honest they were all holding us back ... unless more days were created in the week and weeks in the year to simply try and keep up with the day to day operations that our administration and business operations had rapidly grown into. Apart from having many functions and tools all the other "flashy looking, functionality lacking" software did not seem to have, the customer service and close at hand support from Dom (Here in New Zealand) is simply well above par to any other company I have ever dealt with. Within 1 month Dom and the iTrade crew had added custom fields and functions to suit the glass trade from my own suggestions and requirements and on top of that every month the updates from customer suggestions just never stop impressing me. This is the ONLY app for tradies out there that you can actually "feel" is created by, used by, added too and focused around other tradies with clever programing and open minded developers I will never leave iTrade because as they say at iTrade ... The best is yet to come! 11/10 in every area!

Response from iTrade

Thanks for sharing your feedback Deni and great to hear iTrade has streamlined operations for Te Awamutu Glass! We thrive on customer suggestions to continue to develop iTrade into the most effective Job Management App we can for our customers.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.