A2X
801 Reviews
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JT
Jo Tivey
Posted 13 May 2025
Great Support Team
Support team are always extremely helpful, polite and swift at responding and answering questions. Great service.
SS
Simon Sandler-Vallance
Posted 13 May 2025
Extremely Helpful
I am not an accountant or book keeper, I am just some bloke that runs an SME and do many of the jobs that in a much larger company would be done by teams of people. So when I take on a new app or partner I have to be really sure that I get the most out of them and it doesnt increase my work load, plus for me they need to seem like they are part of my team. Working with A2X has given me this and has been really simple, yes there have been the odd issue but there is always someone there within minutes to help out and advise me. This morning it was a very helpful person called Dolores, who not only helped out but didn't make me feel stupid or inadequate. Thank you Dolores.
JC
Jen Creek
Posted 2 May 2025
A2X Assistance with Mapping Issues
Excellent and efficient assistance. Would highly recommend contacting them for resolving issues with A2X mapping
Response from A2X
Thank you for sharing your experience, Jen. We are pleased the team resolved the mapping issue promptly and appreciate your recommendation. Should you require further assistance, please let us know.
JH
John Hancell
Posted 1 May 2025
Shopify Invoice Help
Great help working through an issue - walked me through the solution thanks
Response from A2X
Thank you for your feedback, John. We are glad the walkthrough clarified the Shopify invoice setup. Please feel free to reach out if additional questions arise.
CC
Claire Collins
Posted 30 Apr 2025
Good Customer Support
I had several issues getting our company set up and was given good support to get everything sorted. The emails were very detailed with step by step instructions and so we managed to get everything working. Impressive assistance. Thank you!
Response from A2X
Thank you Claire, we appreciate you taking the time to leave a review. It is good to hear the step-by-step guidance helped complete your onboarding. We're always available should any other matters come up.
AA
Alexander Allibone
Posted 23 Apr 2025
Incredible Software and support
The software works seamlessly between Shopify and Xero. Its accurate, has lots of customization ,and any questions you have will be answered by a live chat usually within minutes of asking.
Response from A2X
Thank you for the positive comments on both the software and our live-chat support, Alexander. We are glad A2X is delivering accurate, timely results for your Shopify to Xero reconciliations.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.