Overview
CreditorWatch Collect (formerly Debtor Daddy) helps CFOs, Finance Managers, Credit Controllers, SME owners, Accountants and Bookkeepers get paid faster by streamlining and automating the accounts receivables collections process from pre-reminders through to payment and reconciliation.
Part of CreditorWatch’s credit management platform, CreditorWatch Collect will:
Free you and your team from the manual tasks of chasing overdue invoices
Improve your customer service through timely reminders, best practice workflows and easy payment options
Protect your cashflow and help you get paid faster with a structured and automated collections process.
Key features include:
automation software to take care of all the manual repetitive tasks such as email and SMS reminders.
debtor dashboard to easily keep track of debtor activity and KPIs.
online payments to make it easy for your customers to pay - include pay now buttons in emails and links to pay in SMS reminders.
call console for those accounts that need more than email reminders. We help automate your call lists so you’re more productive and your calls are more effective.
debt collection escalate your invoices in one click to trusted debt collection agencies.
AR Specialists so you can outsource to our team of experts when you just need someone else to take care of it all or for emergency cashflow situations.
training and certification so you can be confident your team is following best practice and maintaining good customer relationships while chasing debt effectively.
Explore all the features or book a free demo here.
CreditorWatch Collect + Xero
In just a few minutes, your Xero data syncs with the CreditorWatch Collect app. Once connected, you and your customers will enjoy a more powerful accounts receivables collection process.
Send reminders per-account, rather than just per-invoice to reduce customer confusion and encourage full payment of the account rather than just drip payments by invoice
Automate your reminders workflow from pre-reminders right through to thanks for paying emails.
Use and automate multiple channels in your process including email, SMS and calls to get paid faster.
Outsource to our AR Specialists if you don’t have time or have an emergency cashflow situation. This is done easily as all the info our team needs is in the app and any notes taken during customer interaction will sync back to your Xero account.
Getting started
Set-up is secure, easy and no IT support is required. It only takes a couple of minutes to integrate with your Xero account.
Create your CreditorWatch Collect account
Click Add Organisation to select and authorise your accounting software.
Once authorised, your data will be imported within a few minutes and you're ready to complete your setup.
Either complete set-up yourself or book a 30-minute video call with a product specialist to help you. Set-up includes configuring your reminder settings, reviewing/updating your workflows and reminders, confirming your reminder schedule.
We have a live chat option which you can use to get help at any point during set-up.
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Additional info
Countries
Australia, Canada, Global, Hong Kong, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United StatesLanguages
EnglishSupport
Setup walkthroughContact supportcollectsupport@creditorwatch.com.auContact
+61 1300 501 312Follow
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