Have held our money for over 10 months now and are not giving us a clear reason. They just keep copying and pasting the same response below. To me, this means they will hold our customer payment indefinitely. How is this legal and what is the reason? These funds were for the sale of medical consumables do dental practitioners. How is that not permitted? If a balance still remains in your account after eligible payments have been refunded, it will not be made available to you. This is in accordance with Section 5.6 of "Stripe Payments" under "Stripe Service Terms" in the Stripe Services Agreement (since you are in a region outside of the US, this policy should be referenced alternatively under "Section C: Payment Processing Services" of your region's corresponding Stripe Services Agreement):

I don't recommend at all, the fees are criminal for such a small payment , and they hold your money for literally weeks

Exorbitant fees/charges why do you hold funds for 7days. No contact details to chat to human being

If you have an existing Stripe account then the integration is 10x more confusing than necessary

not worth at all

Stripe is currently holding $18,000 of my money and it's been 7 days now. This is devastating to my companies cash flow. Stripe is scam and they are clearly holding it for their gain while they scramble to "review" my business. I have a run of the mill Engineering business, this is text book stuff. Absolutely spewing and will be cancelling their service the second I get my money.