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Zigaflow

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Reviews by verified Xero users.
4.9 out of 5 stars
7 Reviews

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DW
David Wilde
Posted 25 Mar 2021
5 out of 5 stars

Excellent

We spent months looking for a system which would be simple to ease in to and more powerful and complex as we developed. Zigaflow was the perfect choice for this. The Support Team are extremely helpful and spent time understanding the needs of our company and showing us how to get the most from Zigaflow. We now use the system for more than we originally intended and will be using even more functions in the coming months. Highly recommend.
EB
Emma Butt
Posted 25 Mar 2021
5 out of 5 stars

Excellent in all respects

I have evaluated so many quoting systems to find the right fit for our business. Zigaflow really does so much more than we originally anticipated. We now use Zigaflow from customer appointment through to quote, ordering, installation and also for follow up service calls. The team are really happy to spend time understanding how we need to use the system and have been an invaluable help in setting things up and developing our use.
MS
Mark Sitwell
Posted 24 Mar 2021
5 out of 5 stars

Excellent

We changed our helpdesk system and lost our previous quoting tool. After many searches and trials, we found Zigaflow which just works. It is very quick and easy to get up and running and just works. The other key thing is that the support team, not only, provides quick advice when required, but also listens and responds to feedback and suggestions.
GD
Gary Duckman
Posted 23 Mar 2021
5 out of 5 stars

Excellent system

After trying many workflow systems and wasting many months and lots of money we found Zigaflow. Its been amazing in streamlining the work process and saving us countless hours of frustration. Support is first class and the company actually respond to feedback and make adjustments for the better, very refreshing. Keep it up!!!

Response from Zigaflow

Thank you for your review Gary. Sadly we hear this one from customers all too often about the time and money they have wasted on the route to discovering Zigaflow. We are really glad the system is working for you, and saving you time - that's what it's all about at the end of the day! Keep the feedback coming - The software has evolved to this day on customer feedback, and will continue to do so for a long time to come.
BJ
Billy Jeffs
Posted 19 Mar 2021
5 out of 5 stars

Perfection

Has a wide range of modules and features with very easy customiation to suit your business needs. Updates are regular and customer service is outstanding, always happy to help add new features. It does absolutely everything are business needs and has a smooth integration with Xero. Could not think of any negative critisiscm if i tried, top stuff!

Response from Zigaflow

Hi Billy, Thank you for such a positive review, we are glad you are getting everything you need from the software, and value the service we provide. We still have some more additional integration features between Zigaflow and Xero in the pipeline based on customer requests which I am sure you and other Xero customers will find massively beneficial.
BB
Bethany Bryan
Posted 2 Mar 2021
4 out of 5 stars

Best app ever! But REALLY PRICY

I tried ALL the apps for project management and ordering and this one IS THE BEST. The purchase order system is by far the best in the industry and everything is super detailed but customizable to be really simple. I did not go with this app though because they only offer stripe payment processing, which is my least favorite CC processor and their pricing is BY FAR the most expensive. I might have gone with it if they offered Authorize.net or payment 360 for online invoices, which we do a lot of. I also wish they had an appointment calendar and email reminders for customers.

Response from Zigaflow

Hi Bethany, Thank you for your kind review, we appreciate you taking the time to do this, least of all as you chose not to proceed. We do have intentions of adding further payment processing options in the near future, we are always keen to hear customer and prospective customer feedback - this is something we would be happy to discuss with you should you wish at any stage. Thank you once again.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.