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ServiceM8

By ServiceM8
4.55 out of 5 stars
Free 14 day trial available
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The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.5
out of 5
Reviewed by
283
Xero users
Try this app
Free 14 day
trial available
Listed for
9 years
July 2015

ServiceM8 can help your business

Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole traders up to 20 staff.

With ServiceM8 you can:

  • Create digital job cards
  • Schedule jobs & staff
  • Track staff GPS locations
  • Dispatch urgent jobs
  • Quote & invoice on site
  • Track time on site
  • Take contactless payment on site
  • Complete job checklists
  • Capture signatures
  • Review job & client history
  • Save job notes, photos & videos
  • Produce PDF forms, certificates & reports
  • Email & text clients
  • Catalogue & service client assets
  • Accept online bookings
  • Manage your phone calls
  • Get a website & email address
  • Sync invoices & payments with Xero

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

Win more Work With professional quotes and better communication, you’ll win more new work and earn repeat customers.

Complete more Work On average businesses using ServiceM8 complete 30% more work in the first 3 months!

Get Paid Faster Produce professional invoices in seconds and even take payment before you leave the job.

Whether you're in electrical, solar, plumbing, heating, gas, HVAC, refrigeration, fire protection, access control, lawn & garden care, pool care, cleaning, property maintenance or pest control — ServiceM8 can help you run a more productive, professional & satisfying business.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.5 out of 5 stars
283 Reviews

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Most recent reviews

MW
Matthew Wall
Posted 15 Oct 2024
5 out of 5 stars

Servicem8 does it all

I began using servicem8 when l started a franchise. When l left the franchise l knew straight away l was going to use servicem8 again for running my own business. I like how professional the invoices look, setting up the diary and repeat contract bookings. They then brought proposal through which l now use for all my big jobs and l win most of the jobs based on how they are written out. I also use servicem8 for many many things like letting the customer know l am heading to their location and they can track me using a link plus sending away a detailed service report with photos of before and after for theiar records. I honestly dont know how my business would run if l didnt have this app. I dont even know of any other apps let alone if any are better so l wont be leaving.
AF
Andrew Follan
Posted 15 Oct 2024
5 out of 5 stars

Love it!

Integration between the two apps is flawless and makes life so much easier!
LD
Lucas Di Pietro
Posted 15 Oct 2024
5 out of 5 stars
ServiceM8 is by far the best job management software out there. It is extremely user friendly and pretty much runs my business for me.

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Invoicing and jobsTime tracking

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Contact supportsupport@servicem8.com

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.