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Chaser

4.98 out of 5 stars
Automate invoice chasing and streamline your accounts receivable process. Get paid faster. Reduce days sales outstanding. Maintain great customer relationships. Xero App Partner of the Year 2016 & App Partner of the Month August 2019. Three-time Cloud App of the Year winner (2017-2019, AWEB Awards)

Overview

Chaser is Xero’s leading accounts receivable app, designed for businesses selling on payment terms. Chaser users:

  • Get invoices paid 16+ days sooner
  • Save 15+ hours per week on accounts receivable tasks
  • Reduce days sales outstanding by 25%+
  • Maintain great customer relationships

Earn 21,000 Qantas Points with the Xero App Store* sign up. Xero customers must be a Qantas Business Rewards member and use the same ABN registered with their Qantas Business Rewards account. Qantas Points will be awarded once connected to the app for a minimum of 90 days. (AU Only)

Why connect Chaser and Xero

  • Automate without losing the human touch

    • Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding
  • Increase your chances of getting paid with SMS chasing alongside emails

    • Match your business’ communication style with customisable email and SMS reminder templates
  • Personalise every reminder automatically with data such as customer names, amount owed and due dates

  • Make it easier for customers to pay

    • Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in Xero
    • Offer multiple payment options to suit your customers’ needs in one location
    • Reduce time on payment admin, as all documentation and details are available to customers in their portal
  • Optimise your accounts receivable process

    • Build great customer relationships, with automated ‘thank you’ messages on payment receipts
    • Make informed decisions on which customers to continue granting credit to, with credit checking and risk reports
    • Avoid bombarding customers, by automatically grouping multiple invoices into a single reminder
    • Identify areas for improvement with real-time reports on AR performance
    • Escalate problem invoices easily to Chaser’s friendly and experienced in-house collections team
  • Reduce late payments with SMS invoice payment reminders

    • Get paid faster by reaching customers on the go with personalised, automatic payment reminders via text
  • Let customers make payments instantly via their SMS message, linking to their Payment Portal

  • Schedule payment reminders at the best time

    • Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, long-term clients
    • Schedule as many payment reminders as required, at intervals you choose
    • Select the best days and times to send reminders, automatically avoid reminders outside working hours and days
  • Track all chasing activity in one place

    • View a consolidated comms history for every invoice and every customer
    • Capture all reminders sent and all replies from customers automatically
    • Reconcile with Xero automatically, so you never chase a paid invoice

*Terms & conditions apply. Must be a Qantas Business Rewards member to earn Qantas Points. See here for offer details.

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Chaser
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Chaser + Xero

Chaser connects and syncs with the data in your Xero account in just 2-minutes. We securely import the following data from Xero automatically: your company information, customers, invoices, credit notes, payments, overpayments.

Your Chaser account syncs with Xero automatically: every hour, before any payment reminder is sent, and on-demand to ensure you're always working with the most up-to-date information.

Keep both systems up to date, automatically: the two-way integration between Xero and Chaser means updates made in Chaser are reflected in your Xero account, too.

Reviews & ratings

5.0 out of 5 stars
369 Reviews
5 star(98%)
4 star(2%)
3 star(0%)
2 star(0%)
1 star(0%)
KB
Karen Barrett
Posted
5 out of 5 stars

Super helpful timesaving app!

Love this app and customer service is great!
AT
Armine Torgomyan
Posted
5 out of 5 stars

Great timesaver

Awesome software to work with.
SB
Shona Bland
Posted
5 out of 5 stars

Highly recommend!

Saves me so much time by automatically chasing unpaid invoices and their collections service has been brilliant. Also their team are super friendly and helpful!!
Additional info

App details

Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@chaserhq.com

Contact

020 3196 7695

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Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.