Stela was incredibly helpful and resolved my issue quickly and efficiently. I didn't have to go back on the same topic too many times with the support team which is really awesome!

Changed my Xero email and lost my connection with Joiin - gladly Mahad was a ver helpful support team member who helped me get all back to normal

We’ve found Joiin really useful for consolidating multiple entity accounts across a group. The platform is very user-friendly, easy to navigate, and doesn’t require a huge learning curve for the team. One of the biggest positives is how customisable the reporting is, which makes it much easier to tailor outputs depending on what management or clients want to see. It has saved a lot of time compared to manual consolidation work in spreadsheets and gives a much clearer overall picture of group performance. Overall, a really solid tool for multi-entity reporting and consolidation.

I'm using Joiin and it's intuitive, robust and delivers the reporting and budgeting we need - simply and quickly. That means there's a lot of good code and debugged work in there, and we're the ones to benefit. The integration with Xero works well. The customisation for reporting works well. The all-important budgets vs actuals reporting works well. Equally important is the support - it's not only there but the support folks respond quickly and are knowledgeable enough to answer your questions usually on the first round. Nices to have improvements: (1) Folders! For the multiple budgets, reports and packs that are very quickly mounting up. There's a mass of these now and hard to use alpha-numeric workarounds to keep these organised. (2) Lock in the appearance defaults (exclude Disabled budgets, sort order by name etc). These tend to change back to default or become unfiltered so you have to restart. (3) Warnings! There are no warnings in Joiin if someone's unwisely changed your Xero nominal code or description. Next time it feeds in, the Budget has an obsolete account and it shows NIL! Hard to spot, especially since you've uploaded a new one with the new nominal or description on the budget template - it just won't pick up on the Budget because that's referencing an OLD account/description, one that no longer exists. Imagine all the people who can easily change/modifiy/select another GL in Xero for your account without realising the implications - it will cause havoc. So my request - show a WARNING that the account selected on the Budget is now obsolete. You have to deselect and reselect it again to get it to work. All the best with your work on Joiin!

Using Joiin means we do a lot less spreadsheeting to combine our companies. The reports are reliable and laying out reports is intuitive. The support team are always on hand to help resolve issues.

Excellent support from Mahad and Join Support team. Resolved my access issue efficiently and within minutes.